Bairon Fajardo
New Haven
Summary
Dynamic and detail-oriented professional with experience in customer service, hospitality, and community engagement. Skilled in problem-solving, teamwork, and multitasking, with a strong ability to adapt to fast-paced environments. Currently transitioning into marketing, leveraging hands-on experience in consumer interactions, brand representation, and business operations to drive impactful campaigns and audience engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barback / Bartender
BAR
12.2023 - Current
- Restocked liquor, glassware, and supplies to maintain bar efficiency
- Mixed and served alcoholic and non-alcoholic beverages while ensuring compliance with service laws
- Managed cash transactions, upsold drinks, and created signature cocktails
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
Busser / Expo / Management
Cristy's Madison
06.2020 - Current
- Maintained a clean and organized dining area, assisting servers with timely food service
- Ensured food orders were accurately prepared, plated, and delivered efficiently
- Trained new staff on food presentation and communication protocols
- Supervised daily operations, enforced food safety regulations, and handled financial transactions
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Enhanced operational efficiency, participating in weekly team meetings to discuss improvements in service procedures.
Volunteer
Downtown Evening Soup Kitchen
04.2022 - 05.2022
- Prepared, cooked, and served meals to individuals in need
- Organized and distributed donated clothing and pantry items, ensuring accessibility for guests
- Assisted in fundraising efforts to support the soup kitchen's mission
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Volunteer
Habitat for Humanity
02.2019 - 05.2022
- Assisted in home construction and renovation, including framing, painting, and installing fixtures
- Organized and distributed building materials while ensuring safety compliance onsite
- Participated in community outreach and fundraising initiatives
Detailer / Car Wash Attendant
The Best Hand Carwash
06.2018 - 08.2018
- Provided deep cleaning of vehicle interiors and exteriors, ensuring high customer satisfaction
- Managed car wash equipment, processed payments, and delivered top-tier customer service
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
Education
Bachelor of Arts - Communications
University of Connecticut
Storrs, CT05.2026
Skills
- Customer Service & Hospitality Skills
- Customer service
- Client relations
- Customer relations
- Food running
- Table bussing
- Bartending
- Responsible alcohol service
- Food knowledge
- Beverage knowledge Marketing & Business Skills
- Marketing
- Brand awareness
- Social media engagement
- Content creation
- Consumer engagement
- Retention strategies
- Public speaking
- Persuasion Sales & Financial Skills
- Sales
- Upselling techniques
- Cash handling
- POS systems
- Inventory management Operational & Event Management Skills
- Event coordination
- Logistics
- Community outreach
- Volunteer coordination Leadership & Teamwork Skills
- Team collaboration
- Leadership
- Team leadership
- Strong communication
- Clear communication
- Organizational skills Problem-Solving & Adaptability Skills
- Multitasking
- Adaptability
- Problem-solving
- Attention to detail
- Time management
- Conflict resolution
- De-escalation
Certification
- TIPS On-Premise Alcohol Server Training
- BARSMARTS Basics & Professional
- CHRO Sexual Harassment Prevention Training (Connecticut Commission on Human Rights & Opportunities)
Professional Engagement And Affiliations
- Marketing Club (University of Connecticut)
- Communications Society (University of Connecticut)
- American Marketing Association (AMA) - Student Member
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Barback / Bartender
BAR
12.2023 - Current
Volunteer
Downtown Evening Soup Kitchen
04.2022 - 05.2022
Busser / Expo / Management
Cristy's Madison
06.2020 - Current
Volunteer
Habitat for Humanity
02.2019 - 05.2022
Detailer / Car Wash Attendant
The Best Hand Carwash
06.2018 - 08.2018
- TIPS On-Premise Alcohol Server Training
- BARSMARTS Basics & Professional
- CHRO Sexual Harassment Prevention Training (Connecticut Commission on Human Rights & Opportunities)
Bachelor of Arts - Communications
University of Connecticut
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