Baker Grassau
Katy,TX
Summary
Enthusiastic candidate with solid customer service experience and a background in team leadership. Effectively balances multiple responsibilities in fast-paced environments, ensuring quality service and safety. Ready to contribute adaptable skills and positive energy in part-time roles within the healthcare sector.
Overview
3
3
years of professional experience
Work History
Tennis Camp Instructor
Pine Forest Country Club
Katy, TX
05.2025 - 08.2025
- Instructed diverse groups in tennis fundamentals and advanced techniques.
- Developed engaging lesson plans tailored to varying skill levels.
- Coordinated daily camp activities, ensuring smooth operation and safety compliance.
- Assisted in the planning and execution of special events such as tournaments or exhibitions, providing memorable experiences for participants.
- Instructed 10-20 kids at once per day working to improve their skill.
Server
Houston Racquet Club
Houston, TX
12.2024 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Trained new servers on menu items, service standards, and operational procedures.
- Developed strong rapport with regular guests, fostering a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Pro Shop Attendant
Pine Forest Country Club
Katy, TX
11.2022 - 11.2024
- Assisted customers with equipment selection and service inquiries.
- Resolved customer complaints promptly, fostering positive relationships.
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Monitored guest activity at tennis courts, enforcing safety rules and maintaining a secure environment for all visitors.
Education
Biology
University of Houston
Houston, TX05-2029
High School Diploma -
Mayde Creek High School
Katy, TX05-2025
Skills
- Positive attitude and enthusiasm
- Strong communication skills
- Public speaking experience
- Conflict resolution
- First aid and CPR certified
- Team building expertise
- Hospitality service expertise
- Customer service
- Group leadership
- Client relationship building
- Exceptional customer service
- Strong work ethic
Timeline
Tennis Camp Instructor
Pine Forest Country Club
05.2025 - 08.2025
Server
Houston Racquet Club
12.2024 - 08.2025
Pro Shop Attendant
Pine Forest Country Club
11.2022 - 11.2024
Biology
University of Houston
High School Diploma -
Mayde Creek High School