BAKIR ALAGIC
Houston,Tx
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Digital marketing experience on multiple platforms with knowledge on different techniques for building and managing pipeline. Always learning and adapting to the environment using a wide range of sales and closing techniques.
Overview
3
3
years of professional experience
Work History
Sales Closer
Design Solar General Contractors, LLC.
2023.05 - 2024.04
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through networking, marketing and prospective database leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Exceeded quarterly sales goal by average of $22,000 in revenue each quarter
General Sales Manager
LA Fitness
2021.03 - 2023.04
Developed and implemented comprehensive salesperson training program.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Sales team would make about 340 calls per day and gather 75 fresh leads through various marketing avenues therefore increasing increasing appointments set and increasing sales.
Sales Specialist
Joe Myers Kia
2021.03 - 2023.04
- Demonstrated product features, answered questions and persuasively overcame objections.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Negotiated prices, terms of sales and service agreements.
Education
High School Diploma -
Langham Creek High School
Houston, TX06.2018
Skills
- Self motivated
- Communication/ interpersonal
- Professionalism
- Sales management and planning
- B2B marketing/ digital marketing
- Exceeding sales target
- Highly organized
- Sales Presentations
- CRM proficiency
- Objection handling
- Leadership
- Relationship building/ rapport
- Time management
Otherexperience
Ventured to many parts of the world including Hawaii, Mexico, North Africa and many countries all over Europe. I enjoy living a healthy lifestyle and being physically active on my free time.
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Spanish
Limited Working
Turkish
Limited Working
Arabic
Elementary
Software
Microsoft Word
Visual Studio Code
Timeline
Sales Closer
Design Solar General Contractors, LLC.
2023.05 - 2024.04
General Sales Manager
LA Fitness
2021.03 - 2023.04
Sales Specialist
Joe Myers Kia
2021.03 - 2023.04
High School Diploma -
Langham Creek High School
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