Bakula Desai
Alpharetta,Georgia (GA)
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
39
39
years of professional experience
Work History
Dry Cleaner Owner
Personal Touch Drycleaners
07.1997 - 12.2023
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
- Used pressing machines and hand irons on appropriate garments.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Improved overall efficiency by maintaining accurate records of customer transactions and inventory levels.
Retail Store Manager
Plaza Sundries
03.2009 - 12.2022
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Supervised guests at front counter, answering questions regarding products.
Postal Service Clerk
Royal Mail UK
04.1985 - 09.1993
- Enhanced customer satisfaction by providing efficient and courteous service at the postal counter.
- Streamlined package handling processes for improved delivery times and reduced damage incidents.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Managed daily cash transactions with accuracy, maintaining a balanced drawer and minimizing discrepancies.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Sorted mail according to size, shape and destination.
Education
Primary Teacher - Teacher Education
Primary Teacher Collage
India1978
Skills
- Dry Cleaning Process
- Cash Handling
- Customer Service
- Order Tracking
- Quality Control
- International Mail Processing
- Postage Calculation
- Registered Mail Processing
- Address Verification
- Certified Mail Handling
- First-Class Mail Services
- Labeling and Packaging
- Package Handling Expert
- Payment Processing
- Inventory Control
- Strong Multi-Tasking
- Store Operations
Timeline
Retail Store Manager
Plaza Sundries
03.2009 - 12.2022
Dry Cleaner Owner
Personal Touch Drycleaners
07.1997 - 12.2023
Postal Service Clerk
Royal Mail UK
04.1985 - 09.1993
Primary Teacher - Teacher Education
Primary Teacher Collage
Similar Profiles
Lauren Cray-BrownLauren Cray-Brown
Catering Staff Member at Personal Touch CateringCatering Staff Member at Personal Touch Catering
Jacqueline JohnsonJacqueline Johnson
Personal Assistant at Personal Touch Home Care ServicesPersonal Assistant at Personal Touch Home Care Services
Anthony MuckAnthony Muck
Box Lunch Production Manager at Personal Touch DiningBox Lunch Production Manager at Personal Touch Dining
Krystal BrownKrystal Brown
Front Office Specialist at Wellstar Medical GroupFront Office Specialist at Wellstar Medical Group
Aditi RaghavanAditi Raghavan
Tutor at Knack TutoringTutor at Knack Tutoring