Baladitya Chunduri
Indianland,South Carolina
Summary
Results-driven Project Manager with extensive experience leading cross-functional teams in delivering digital and operational projects. Successfully launched features increasing user engagement by 30% and achieved three product releases in under a year with zero critical issues. Known for effective stakeholder alignment and proactive problem-solving in dynamic environments.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Qa Manger
Innova Sollutions (Mckesson)
12.2025 - Current
- Developed and implemented quality assurance protocols, improving product reliability and consistency.
- Conducted internal audits of processes, products, and systems for compliance with quality standards.
- Performed root cause analysis on non-conforming materials to identify corrective actions.
- Monitored production activities for adherence to established quality requirements.
- Managed supplier key performance indicators and verified materials against specifications.
- Led training sessions on compliance and best practices for team members.
- Compiled data on quality issues, providing actionable insights and suggestions for continuous improvement.
- Collaborated with cross-functional teams to identify and resolve quality-related challenges, fostering a culture of quality assurance.
Project Manager
KindlyHuman Inc
01.2022 - 01.2025
- Led cross-functional teams across product, design, engineering, and operations to deliver impactful features on time and within scope.
- Defined and executed project plans for mobile and web releases, aligning with business goals and user needs.
- Executed product roadmap and defined MVP scope to align with market needs and launch objectives.
- Improved team velocity by 25% through sprint forecasting and capacity planning.
- Delivered 3+ product releases in under 12 months with zero critical post-release issues.
- Launched peer-support chat feature increasing daily user engagement by 30%.
- Built stakeholder dashboard for real-time delivery tracking and milestone visibility.
- Key Achievements:
Delivery Manager
HM Revenue & Customs (HMRC) – Digital & Enhanced Services (DES)
06.2018 - 01.2021
- Led delivery of strategic API services within HMRC’s DES portfolio using WSO2 API Management platform.
- Defined delivery roadmaps aligned with HMRC’s API strategy and platform capabilities.
- Managed multi-disciplinary teams throughout full SDLC, ensuring compliance with GDS service standards.
- Oversaw backlog grooming, sprint planning, and delivery tracking, enhancing workflow visibility via Jira and Confluence.
- Fostered stakeholder alignment across internal teams and 3rd-party integrators, streamlining collaboration.
- Delivered 280+ APIs enabling secure integration for services like Self-Assessment and Customs Declaration.
Product Owner
ANATWINE
01.2016 - 01.2018
- Gathered and analyzed business requirements to enhance B2B integration portal for brand and retailer onboarding, product management, and order processing.
- Translated business needs into functional specs and collaborated with UI/UX teams.
- Mapped and optimized workflows for data submission, approval, synchronization, and communication to streamline processes.
- Managed user stories and sprint progress using jira.
- Partnered with QA and dev teams to validate acceptance criteria and ensure delivery alignment.
- Applied BDD practices using Gherkin-based scenarios in Cucumber.
- Defined role-based access controls to secure user interactions and protect sensitive information.
Education
MBA - Business Management
University of Wales
U.K.Skills
- Quality Assurance Training
- Quality Training
- Compliance Auditing
- Project Management
- Project Planning & Delivery
- Agile / Scrum / Kanban
- Risk resolution
- Business Analysis
- Jira / MS Project
- Cross-Functional Collaboration
- Stakeholder Management
- Stakeholder relations
- Team Leadership
- Financial oversight
- Budget management
- Digital change
- Communication reporting
Certification
- Agile Scrum Master Certified
- ISTQB Certified Tester Foundation Level
Timeline
Qa Manger
Innova Sollutions (Mckesson)
12.2025 - Current
Project Manager
KindlyHuman Inc
01.2022 - 01.2025
Delivery Manager
HM Revenue & Customs (HMRC) – Digital & Enhanced Services (DES)
06.2018 - 01.2021
Product Owner
ANATWINE
01.2016 - 01.2018
MBA - Business Management
University of Wales