Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Timeline
Generic

Balajisudhakar Subramani

Fort Mill,SC

Summary

Instrumental Delivery Manager and Architect bringing 23 years of experience achieving ambitious goals in a challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Expertise also encompasses Functional Management and Leadership Skills Demonstrated managerial capabilities in conducting projects starting from inception, elaboration, construction, and transition and responsible for on-time delivery within cost, with increased employee and Customer Satisfaction Experience in managing Account P&L, Revenue Forecasting & Recognition, Resource Forecasting & RMI. Define escalation/response/resolution time for reported problems on the basis of criticality. Participate in QBRs / Governance meetings with Customer and Executive management. Resource recruitment, Team set up, mentoring, monitoring, and career development Training & Development Providing training for automation on various automation tools to the QA community depending on the training requirement

Overview

18
18
years of professional experience

Work History

Test Architect

GSPANN Technologies, Tapestry INC
2022.09 - Current
  • S Delivery manager for Testing Center of excellence project of Tapestry Inc and scope was to set transform their existing QA processes and improve their time to market. Incumbent QA team is replaced with upskilled SDET resources and implemented automation first process using BDD and improve test coverages with SFCC expertise.
  • As Delivery manager for Salesforce Commerce cloud transformation project of World market and scope was to transform their Kibo commerce infrastructure into cloud-based salesforce (SFCC).Challenge was to leverage all existing integrations of about 40 systems to SFCC systems and go live before primary US holiday season which entails comprehensive SIT and UAT in Agile base life Cycle.
  • Collaborated with QA team to test software quality through manual and automated testing.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Verified acceptance by developing and implementing automated and manual application features and regression tests.
  • Supported test review, defect control and configuration management within delivery pipeline.
  • Created satisfied customers by providing attentive customer service and quick problem solving.
  • Built automated test scripts to handle repetitive software testing work.
  • Incorporated delivery requirements into planning of testing schedules.

Test Architect

Seertek Systems
2021.11 - 2022.11
  • Consulting for Biogen Pharma with CTS as implementation partner in role of automation architect and be part of Testing Center Of Excellence
  • Consulting for CP Chem with Capgemini as implementation partner in role of mobile automation architect
  • Planned and devised cohesive test plans for projects using advanced testing technologies.
  • Trained developers and quality assurance team members in automation programs and processes.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices using open source tech and setting on prem Device farm.
  • Reduced 60% cost of cloud test infrastructure deployment by setting On-Prem IPhone and Andriod device farms
  • Supported test review, defect control and configuration management within delivery pipeline
  • Wrote automated test suite for product and provided test coverage analysis
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints

Delivery Manager/Architect

Capgemini Financial Services
2015.09 - 2021.11
  • As Delivery Manager for Client Farmers Insurance ;Led cross-functional teams to successfully complete IT projects to size of 10M USD in 2021.
  • As QA manager for Client SEI investments Transformation program from 2020 to 2021
  • As Delivery Manager for LPL Investments TCOE Program in 2021
  • As Automation Architect for Goldman sachs Client wealth Digital transformation program from 2015 to 2019
  • Implemented best practices to drive quality IT project delivery.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Generated reports for IT project progress and performance.
  • Managed various IT projects to meet deadlines and customer requirements.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Helped with product rollouts as subject matter expert for DevOPS.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Created proofs of concept for innovative new solutions.
  • Reviewed all test cases and test scripts for quality and identified additional areas to review.
  • Trained developers and quality assurance team members in automation programs and processes.
  • DevOps deployment using containerization technologies, including Kubernetes and Docker, deployed within both AWS cloud and VMWare environments.

Delivery Manager/Architect

Capgemini Financial Services
2011.12 - 2015.09
  • As Delivery Manager for Retail Online Banking program of Barclays bank with team size of 150 in year 2015 helped with successful product launch in UK
  • As Automation architect for Sambuca Component testing program with Morgan Stanley in the year 2014, it involved improve quality of Sambuca which is an HTML5/JS/CSS application development platform built using AngularJS, jQuery, LoDash, and SASS. Scope of project is to perform component-level testing of Sambuca components to enhance product quality
  • As Automation architect for UAT automation program of Morgan stanley in year 2013,MSSB unit wanted to automate UAT test cases across products to reduce their time to market in fixed-price model
  • As Test Architect for ACBS product of Standard chartered Bank Singapore in 2013,Advanced commercial banking system is loan processing system that is for commercial lending unit of SC Bank
  • As Delivery Manager for Development and testing of Non-Client On-boarding program in 2012,New application is aiming to automate Non-Client on-boarding and implement straight-through process
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Maintain healthy CM for Engagement and take care of resource loading
  • Responsible for performance reviews and teams growth
  • Fielded customer questions and complaints and rectified issues.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Develop and implement delivery plans, including defining project scope, milestones, and timelines.
  • Design end-to-end testing solution using node-based automation tool Protractor
  • Designed component testing strategy to certify UI components and deploy them in CI/CD

Test Architect

Lionbridge
2010.05 - 2011.12
  • As Test Manager for Web jet Admin product of Hewlett Packard in year 2010, HP wanted to automate smoke/regression test to help their testing strategy and integrate in their CI/CD infrastructure
  • Setting up and managing Engagement Team from scratch. Ensuring nil customer escalations
  • Verified acceptance by developing and implementing automated and manual application features and regression tests.
  • Supported test review, defect control and configuration management within delivery pipeline using HP in house continuous delivery systems.
  • Wrote automated test suite for product and provided test coverage analysis.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Incorporated delivery requirements into planning of testing schedules.

Test Lead/Senior Engineer

Virtusa Corporation
2006.03 - 2011.12
  • Test Lead for Direct suite product of Fidelity Investment(Metavante) in year 2010.Direct Suite application provides distributed image capture and payment processing infrastructure that accommodates remote deposit capture at every point of presentation. Business needs for this project were to automate export services of Direct suite products to perform daily, scheduled, repeated testing to validate deposits made by capture system against item processing engine
  • As Test lead for ePayments product of Fidelity Investment(Metavante) in year 2008-09.ePayments is banking and payment technology for financial services firms and businesses worldwide. ePayment Solutions for scalable, end-to-end suite that can be tailored to companies, government agencies, and financial services providers. Offering online payment services can increase online traffic and cross-selling as well as revenue from bill pay. Metavante wanted to leverage QTP for Non-UI testing of BPM Application
  • As Senior Engineer for TSS Center of Excellence project of JP Morgan Chase in year 2007/08, firm deals in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. Overall objective of project is to build Automation and Performance COE as well as to support Automation for Global Client Care applications of JPMC
  • As Senior Engineer for Iron Mountain projects QTP migration and I118N Automation in year 2007,project scope was to migrate Winrunner scripts to QTP scripts and reuse existing architecture and IM required Record center to be internationalized, to reduce and perform precise Functional Testing I18N was decided to be automated
  • As Senior Engineer for Comms Ordering Tool of British Telecom Service Delivery element of BT Solutions View Portal; which is online application with capabilities for Reuter's order capture, order in year progression, order inquiries, and inventory views for Service Delivery process in year 2006
  • Architected WinRunner framework to perform internalization automation testing for different lingo
  • Design Architecture that will be deployed on both Tinyterm emulator and Putty
  • Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
  • Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
  • Provided solutions to various technical problems of varying scope and complexity.
  • Engaged internal and external customers during planning and test phases to answer questions.
  • Developed comprehensive test plans and workforce breakdown structures for complete systems.
  • Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Documented testing procedures for developers and future testing use.

Education

Bachelor of Engineering - Mechanical

University of Madras
Chennai, TamilNadu
2000

Skills

  • Performance Monitoring, Budget Control, Project Team Coordination, Schedule Management,
  • Technology Implementation, Project Management, Vendor Selection and Documentation and Reporting
  • Java 18,Python,Javascript, Angular, Spring MVC Expertise and Object-Oriented Programming
  • Proficient in Test complete, WebDriver IO, Protractor, Cypress IO, Selenium Webdriver and Grid, UFT,
  • Proficient in Perfomance testing tools Jmeter, Gatling,
  • Proficient in webservice automation tools RestAssured, SOAPUI, Postman
  • Expertise in mobile automation tools Appium 2.0, perfecto
  • Proficient in frameworks Junit, TestNG, Cucumber BDD, Jasmine, Mocha, Serenity BDD
  • Source and Version Control: Git, Github, Databases- Oracle, MongoDB
  • JS Frameworks: React, Angular, Vue and Software Development Tools: JIRA, Confluence using Agile
  • Data Warehousing and Analytics
  • Virtualization using Docker and Kubernetes

Accomplishments

  • Supervised a team of 150 staff members.
  • Achieved higher CM by completing Delivery management with accuracy and efficiency, increasing Capgemini BFSI global earnings for Barclays Bank project.
  • Achieved component testing by introducing protractor in capgemini during the year 2014 for CI/CD tasks.
  • Has successfully delivered both Development and Testing projects
  • Achieved On prem Mobile testing by introducing Appium2.0 for Device certification tasks.
  • Designed Mainframe automation solution using Attachmate emulator and MS Excel, taken forward for patenting by Virtusa corporation

Additional Information

  • ETL (Extract, Transform, Load) automation, where I leverage Python's Pandas library to effectively manage Kafka data streams Automating web services using ALM, Java, and Rest Assured, capably managing both XML and JSON formats enabled Test Delivery pipelines utilizing Synthetic TDG and the principles of infrastructure-as-code DevOps deployment using containerization technologies, including Kubernetes and Docker, deployed within both AWS cloud and VMWare environments. Mobile automation solutions for actual/virtual devices both On-prem using Appium, XUI Test and cloud-based solutions like BrowserStack and sauce labs Crafting automation frameworks for both OST and open-source tools, successfully deploying them across diverse environments like Mainframe systems, XML, SOAP-based web services, Stingray, Dotnet, Web-based UI responsive designs, and thick & thin client service Arch. Handled engagements for esteemed financial institutions like Morgan Stanley, SEI Investments, and Goldman Sachs, as well as prominent corporations like JP Morgan Chase and Fidelity National Information Services contributing to the success of projects spanning diverse sectors such as finance, biotechnology, life sciences, and insurance, infrastructure management and telecommunications like HP and BT. In the retail sector, I've undertaken Salesforce Commerce Cloud Transformation (SFCC) projects for major chains like World Market and Tapestry.

Timeline

Test Architect

GSPANN Technologies, Tapestry INC
2022.09 - Current

Test Architect

Seertek Systems
2021.11 - 2022.11

Delivery Manager/Architect

Capgemini Financial Services
2015.09 - 2021.11

Delivery Manager/Architect

Capgemini Financial Services
2011.12 - 2015.09

Test Architect

Lionbridge
2010.05 - 2011.12

Test Lead/Senior Engineer

Virtusa Corporation
2006.03 - 2011.12

Bachelor of Engineering - Mechanical

University of Madras
Balajisudhakar Subramani