Balam Mendez
Austin,TX
Summary
Dynamic and dedicated pizza maker with a proven track record at Jets Pizza, excelling in teamwork and customer service. Skilled in safe food handling and kitchen organization, I implemented process improvements that enhanced workflow efficiency. Committed to quality assurance and maintaining high standards in fast-paced environments.
Developed strong customer service skills and keen eye for detail in bustling coffee shop environment. Adaptable and quick to learn, ready to transition into new field. Committed to leveraging teamwork and problem-solving abilities in new professional setting.
Offering strong customer service orientation and willingness to learn and excel in fast-paced setting. Brings ability to quickly understand coffee brewing methods and point-of-sale systems. Ready to use and develop communication and multitasking skills in Coffee Shop Worker role.
Professional in food and beverage industry with track record of delivering high-quality service and fostering positive customer experiences. Known for strong commitment to collaborative teamwork and achieving consistent results. Reliable under pressure and flexible with shifting demands, possessing skills in product knowledge and customer interaction.
Professional with strong experience in coffee shop industry. Skilled in customer service, beverage preparation, and inventory management. Focused on team collaboration and achieving results. Known for reliability and adaptability in dynamic environments.
Knowledgeable [Desired Position] with solid foundation in coffee shop operations and customer service. Recognized for maintaining clean and welcoming environment while efficiently handling high-volume orders. Demonstrated skills in teamwork and adapting to fast-paced work settings.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pizza Maker
Jets Pizza
Austin, TX
08.2025 - Current
- Prepared high-quality pizzas following standardized recipes and menu specifications.
- Operated pizza ovens and kitchen equipment to ensure optimal cooking conditions.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Implemented process improvements to enhance workflow efficiency and reduce preparation time.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Back of House Team Member
Idlewild Coffee Shop
Austin, TX
07.2024 - 09.2025
- Operated kitchen equipment efficiently to prepare food items according to established recipes.
- Maintained cleanliness and organization of back-of-house areas, ensuring compliance with health and safety standards.
- Assisted in inventory management by tracking stock levels and notifying management of supply needs.
- Collaborated with front-of-house staff to ensure timely food delivery and optimal customer satisfaction.
- Streamlined food prep processes, reducing waste while maintaining quality standards.
- Monitored food safety practices, conducting regular checks to uphold sanitation guidelines.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Removed garbage, compost, and recycling, and placed in designated container areas.
East Side Pies
Jeff .M
Austin, TX
02.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Texans Can Academy
Austin, TXSkills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- Ingredient preparation
- Heavy lifting
- Kitchen organization
- Equipment cleaning
- Attention to detail
- Order taking and processing
- Kitchen management
- Food presentation
- Dependable and responsible
- Ingredients preparation
- Quality assurance
- Inventory management
- Cleaning and sanitizing
- Speed and efficiency
- Cleaning and sanitization
- Cash handling
- Cooking
- Problem-solving
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Pizza Maker
Jets Pizza
08.2025 - Current
Back of House Team Member
Idlewild Coffee Shop
07.2024 - 09.2025
East Side Pies
Jeff .M
02.2024 - 07.2025
High School Diploma -
Texans Can Academy