BALAMOHAN PRABHAKARAN
North Grafton,Massachusetts
Summary
I have13+ years of IT Experience as a software performance engineer with solid foundation knowledge in software development, performance engineering, and testing lifecycle with a special focus on eCommerce and Banking applications. I am not an ordinary performance tester but have practical experience in performance engineering, profiling, and testing. I have supported peak season planning and preparation for two of the largest e-Commerce sites in North America and have experience in cloud-based testing. I can handle complex performance engagements at ease with a primary focus on quality and on-time delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Software Engineer III
Staples Inc
Framingham, Massachusetts
07.2019 - Current
- Leading multiple complex performance testing projects for release cycles.
- Actively involved in End to End Performance testing activities like Requirements gathering, Test plan preparation, Scripting, Test Execution, and Reporting.
- Involved in technical discussions and decisions of project release with Developers and Architects.
- Prepared comprehensive performance Test plan document based on performance requirements.
- Developed complex and challenging performance test scripts using Silk Performer and Apache JMeter.
- Developed Client Side/ Brower Side scripts using Catchpoint, WebPageTest and Sitespeed.io.
- Derived Workload models based on performance testing project requirements and the previous year's peak performance data.
- Conducted Load, Endurance, Stress, and Spike test to simulate realistic user activities.
- Reviewed scalability, performance, and load balancing of each application.
- Monitored the performance KPIs using New Relic, Azure Portal, and Splunk tools.
- Executed and Analyzed Client Side / Browser side application's performance using Catchpoint and NewRelic tools.
- Prepared Performance Test Report based on observations.
- Provided Weekly Business reports to the business and application teams based on the metrics captured from production using BlueTriangle, New Relic and fullStory.
- Experienced in Leading Performance projects and Team Members.
- Well-versed in System Migration from Legacy (WCS) to micro-services and platform migration.
- Well-versed in Platform migration from Internal Cloud to Public Cloud (Azure).
- Worked with Site Reliability Team to identify and fix the production performance issue.
- Automated the performance test scripts in CI/CD environment using Jenkins.
- Co-ordinated with Offshore team members and provide technical support to ensure the deliverables were on time.
Senior Software Engineer
Sovos Compliance LLC.
Wilmington, MA
03.2019 - 07.2019
- Initialized and set up the performance team for the Sovos's US product.
- Worked closely with Developers to understand project requirements for Non-functional.
- Worked with the SmartBear product team to set up and support the performance testing tool ReadyAPI for load testing.
- Involved in performance test lifecycle starts from requirement gathering till providing application release sign-off.
- Involved in technical discussions and decisions of project release with Developers and Architects.
- Prepared comprehensive performance Test plan document based on performance requirements.
- Developed complex and challenging performance test scripts using SmartBear ReadyAPI and Apache JMeter.
- Derived Workload models based on performance testing project requirements and the previous year's peak performance data.
- Conducted Load and Endurance test to simulate realistic user activities.
- Worked with Test Data Management team to establish sufficient test data that supports performance testing.
- Monitored the performance KPIs using AppDynamics and Splunk tools.
- Prepared Performance Test Report based on observations.
Assistant Consultant
Tata Consultancy Services - Staples Inc
Framingham, MA
04.2016 - 02.2019
- Worked as a contractor to Staples from Tata Consultancy Services.
- Initiated meetings with business and development teams to collect performance requirements.
- Analyzed production data to gain a better understanding of the application.
- Prepared comprehensive performance Test plan and Strategy based on business requirements.
- Developed complex and challenging performance test scripts in HTTP, and REST web services protocols.
- Performed Peer Code Review and Bug fixing
- Involved in Application Design and technical discussion.
- Experienced in analyzing error, web and application system logs, thread dump and heap dump to identify the root cause
- Experienced in identifying, tracking and fixing the Bug/Defects using HP Quality Center and JIRA.
- Co-ordinated with Offshore team members to ensure the deliverables on time.
- Monitored the performance KPIs using AppDynamics, and Splunk tools.
IT Analyst
Tata Consultancy Services - Target
Bangalore, Karnataka
08.2012 - 03.2016
- Involved in requirement gathering to understand the business needs for application release.
- Worked with peer Developers and vendors to meet the deliverable requirements .
- Expertise in coordinating with multiple teams for complex testing efforts.
- Involved in application’s non-functional requirement gathering
- Developed complex and challenging performance test scripts using SOASTA CloudTest and Apache JMeter.
- Conducted Load, Endurance, Stress, and Volume test to simulate realistic user activities.
- Involved in open source tool migration from SOASTA CloudTest to Apache JMeter.
- Coordinated with Onsite team to ensure smooth hands off for release activities.
- Reported and tracked the Bug/Defects using JIRA.
- Worked with Test Data Management team to establish sufficient test data that supports performance testing.
- Collaborated with Operations team to track the production applications for CPU, memory, connection pools to identify the potential issues in earlier stage.
- Monitored the performance KPIs using Dynatrace and Splunk.
Test Engineer
Infosys Ltd.
Bangalore, Karnataka
12.2008 - 08.2012
- Experienced in working with Developers and vendors to understand project requirements and create real-world test cases and use cases.
- Well-versed in monolithic distribution application testing.
- Identified the performance bottlenecks and coordinated with developers to fix the issue.
- Skilled in application performance monitoring, profiling, and tuning approaches.
- Expertise in team coordination to ensure the deliverables are on time.
- Expertise in analyzing errors, web, and application system logs to identify the root cause.
- Expertise in Reporting/tracking the Bugs/Defects using JIRA.
- Experienced in working with the Test Data Management team to establish sufficient test data that supports performance testing.
- Well-versed in performance test plans and strategy document creation.
Education
Bachelor of Computer Applications (B.C.A) -
Pondicherry University
Skills
- Performance Testing
- Performance Engineering
- Load, Endurance, Spike and stress testing
- APM (Application Monitoring) Tools
- Server Side and Client Side OR Browse Side Testing
- Application testing
- New Relic, AppDynamics, Dynatrace and Blue Triangle and fullStory
- Splunk
- Scalability and Capacity testing
- JMeter, Blazemeter, HP Load Runner, Silk Performer, and SOASTA CloudTest
- Adobe Omniture and SOASTA mPulse
- Micro Service application testing
- Web Page Test, Catchpoint, and Sitesspeedio
- REST Webservices and HTTP
- GIT, Jenkins and Terraform
- CICD or CI/CD
- BitBucket, SourceTree
- Relational Database
- NoSQL Database
- Test strategies and coverages
- Windows and Linux
- Team leadership
- Excellent problem-solving abilities
- Bug tracking
- Java, SpringBoot, NodeJs, NextJS, JavaScript, HTML, CSS, ReactJS, and Electrode
- Tomcat
- Apache
- Website optimization
- NGINX
- Agile methodology
- Client service
- Troubleshooting
- Couchbase
- Oracle 10g
- DB2
- Akamai
- CA Siteminder
- Root Cause Analysis
Certification
- Azure Fundamentals from Microsoft
- New Relic Performance Pro from New Relic
- Splunk Certified User from Splunk
- Web Developer from Udemy
Accomplishments
- Received multiple appreciations from clients for successfully migrating SOASTA CloudTest to openSource Apache JMeter.
- Appreciated and Acknowledged by Directors and VP for successfully migrating WCS to microservices for B2B application.
- Appreciated and Acknowledged by Directors and VP for successfully migrating on-premise to Azure public cloud for B2B application within a short time.
Timeline
Software Engineer III
Staples Inc
07.2019 - Current
Senior Software Engineer
Sovos Compliance LLC.
03.2019 - 07.2019
Assistant Consultant
Tata Consultancy Services - Staples Inc
04.2016 - 02.2019
IT Analyst
Tata Consultancy Services - Target
08.2012 - 03.2016
Test Engineer
Infosys Ltd.
12.2008 - 08.2012
Bachelor of Computer Applications (B.C.A) -
Pondicherry University
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