NARAYANASWAMY BALASUNDARAM
Chantilly,VA
Summary
Technology consultant with over 18 years of experience in leading enterprisescale cloud initiatives and managing complex client engagements. Expertise in AWS development and L3 support operations, with a focus on cloud migrations and service delivery. Proven ability to optimize infrastructure for scalability and resilience across insurance, finance, and mortgage sectors. Strong collaboration skills with executives and engineering teams to build robust technology ecosystems.
Overview
18
18
years of professional experience
Work History
Program Manager / Senior Technical Architect
Hexaware Technologies
Reston, VA
05.2019 - Current
- Lead million-dollar cloud transformation initiatives using AWS/python, improving scalability and resilience across enterprise applications.
- Manage end-to-end program deliver IT solutions by planning, execution & stakeholder engagements.
- Partner with technical leaders to ensure alignment of IT strategy.
AWS Developer & Production Support Coordinator
Fannie Mae
Reston, VA
05.2019 - Current
- Designed and deployed AWS/Python-based applications, optimizing cost, performance, and security.
- Implemented DevOps pipelines, frameworks to streamline releases and reduce downtime.
- Coordinated Level 3 production support, ensuring quick resolution of critical incidents by reducing time by <1hr and adhered to MTTR across global teams.
- Provided technical leadership in architecture review & solution design.
Technology Consultant
BlueCross BlueShield of NE
Omaha, NE
04.2015 - 05.2019
- Redesigned and Delivered cloud enablement for provider data with data engineering IT solution.
- Developed insurance claims, provider data extraction for government.
- Stakeholder targets achieved working with architecture and data engineering teams.
Project Coordinator
FirstData/Accenture
Omaha, NE
02.2013 - 04.2015
- Incentive compensation automation and production stability was delivered for stakeholders.
- Conducted infrastructure assessments and designed/managed migration roadmaps for Clover. Managed 5 member offshore team.
Senior Software Engineer
BlueCross BlueShield of MI (Accenture)
Chennai, TN
08.2009 - 02.2015
- Sales compensation automation design and development using callidus for insurance.
- Standardized production process, performance tuned ETLs for efficient execution of application.
- Informatica, IDQ, Oracle database solution dev and deployment supporting ERP systems.
- As analyst performed test data management, informatica ETL enhancements.
Corporate Sales Officer
Allsec Technologies
Chennai, TN
04.2009 - 08.2009
- Worked for targets achievement on sale of digital products.
- Conducted reviews with client automation systems and conducting training events for sales.
Software Analyst
KGISL
Coimbatore, TN
07.2007 - 10.2008
- Supported Java/ oracle solution for creating accounting management product development.
- Hardware and software maintenance support on company network.
- Resolved issues with DBA on debugging live systems support delivering oracle solutions.
Education
Master's Degree - Computer Applications
Bharathiyar University
04.2008
Bachelor's Degree - Computer Applications
PSG Tech
04.2005
Skills
- Program and portfolio management
- AWS architecture and development
- IT service delivery
- Cloud transformation and migration
- Stakeholder communication
- Vendor management
- Process optimization
- DevOps practices
Personal Information
Visa Status: H1- I140 Visa
Disclaimer
I do hereby declare that all the above information supplied by me is true to the best of my knowledge.
Awards And Mentorship
Awards received for delivery excellence; client value add automations and star of month. Mentored and trained groups of 10+ interns, enabling their transition into software professional roles.
Timeline
Program Manager / Senior Technical Architect
Hexaware Technologies
05.2019 - Current
AWS Developer & Production Support Coordinator
Fannie Mae
05.2019 - Current
Technology Consultant
BlueCross BlueShield of NE
04.2015 - 05.2019
Project Coordinator
FirstData/Accenture
02.2013 - 04.2015
Senior Software Engineer
BlueCross BlueShield of MI (Accenture)
08.2009 - 02.2015
Corporate Sales Officer
Allsec Technologies
04.2009 - 08.2009
Software Analyst
KGISL
07.2007 - 10.2008
Master's Degree - Computer Applications
Bharathiyar University
Bachelor's Degree - Computer Applications
PSG Tech
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