SHELINA JESSA

Dynamic and accomplished Senior Program Manager with over 20 years of progressive leadership experience driving complex IT initiatives, ERP implementations, regulatory compliance programs, and enterprise transformations across transportation, energy, financial services, and the public sector. Adept at leading large-scale, multimillion-dollar portfolios, aligning cross-functional teams with organizational goals, and delivering mission-critical projects on time, within budget, and in full compliance. Known for a unique ability to bridge business and technology, foster stakeholder engagement, and translate strategic objectives into operational success. Recognized for optimizing governance frameworks, streamlining reporting and project controls, and enhancing compliance across organizations. Proven success in Agile, Safe, and Waterfall environments with deep expertise in business operations, HR systems, accounting processes, IT infrastructure, procurement, and change management. A trusted leader, known for integrity.

Jira, MS Project, Trello, Asana, SharePoint, ServiceNow, SAP, Oracle 9, Workday, Hyperion, Ariba, Power BI, Hyperion, Excel Analytics, Office 365, MS Teams, Confluence

• Recognized for improving processes and mentoring senior program managers to effectively navigate Stage Gate reviews, enhancing alignment with the Project Life Cycle Management (PLM) and Capability Lifecycle (CLM) governance frameworks.
• Achieved 100% FRA audit compliance by leading 15 Program Managers in timely completion schedules, risks and overall project overall status reporting.
• Increased project reporting efficiency by 80% through streamlined controls and analytics.
• Led infrastructure upgrades at major Amtrak stations, modernizing IT and security systems.
• Nominated for the Helios Award at British Petroleum for process improvement initiatives.
• Recognized by CITO for delivering the IT Lab Project on scope, schedule, and budget.
• Delivered successful VOIP project implementation for the City of Calgary.
• Reengineered joint venture accounting processes at British Petroleum, increasing accuracy by 83%.
• Co-implemented a master control database and process improvements at NAL Oil & Gas.
• Led compliance turnaround at USAA, avoiding $11M in penalties by correcting I-9 documentation for 37,000 employees. Reduced risk exposure by 30% via proactive mitigation strategies and compliance alignment.