Baleigh Ayers
Evansville,Indiana
Overview
7
7
years of professional experience
Work History
Social Work Intern
Vanderburgh County Treatment Court
Evansville, IN
01.2024 - Current
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Attended court hearings with participants to address progress and concerns.
- Collaborated with other professionals such as therapists and medical personnel to coordinate services for clients.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Educated clients about available community resources that could benefit them.
- Monitored and reviewed treatment outcomes and goal achievement.
School Social Work Intern
Youth First
08.2023 - 12.2023
- Interviewed clients to assess needs and determine most suitable needs and services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Documented services provided, by keeping accurate records of activities, interactions and conversations.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Assessed and evaluated student social, emotional, and behavioral needs.
Barista
Barista, Target/Starbucks
08.2021 - Current
- Highlighted store promotions, answered questions and handled transactions.
- Maintained clean work stations to adhere to health and safety guidelines
- Greeted and interacted with new and regular customers
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Customer Service Representative
Sun Fun Pools
09.2017 - 07.2022
- Communicated with clients over phone, email and chat platforms
- Completed sales payments, refunds and exchanges and issued store credit
- Inventory ordering and receiving.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Social Work -
University of Southern Indiana
Evansville, Indiana05.2024
High School Diploma -
Avon High School
Avon, Indiana 05.2019
Skills
- Verbal Communication
- Multitasking
- Organization
- Flexibility
- Team Player
- Empathetic
Timeline
Social Work Intern
Vanderburgh County Treatment Court
01.2024 - Current
School Social Work Intern
Youth First
08.2023 - 12.2023
Barista
Barista, Target/Starbucks
08.2021 - Current
Customer Service Representative
Sun Fun Pools
09.2017 - 07.2022
Bachelor of Social Work -
University of Southern Indiana
High School Diploma -
Avon High School