Baleigh Nick
Van,TX
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
7
7
years of professional experience
Work History
Marketing/Salon Manager
Ashley Vail
Mineola, Texas
08.2024 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Wait Staff Member
Salt lickers
Grand Saline, Texas
07.2022 - 07.2023
- Checked back with customers during meals to ensure satisfaction with food and service.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Greeted and welcomed customers, providing them with menus.
Waitress
Gardenvalley golf course
Lindale, Texas
07.2018 - 07.2023
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Answered questions about menu items, ingredients, and pricing.
- Processed payments accurately using cash registers or POS systems.
Education
High School Diploma -
Van High School
Van, TX08-2019
Skills
- Customer engagement
- Issue resolution
- Product knowledge
- Positive and professional
References
References available upon request.
Timeline
Marketing/Salon Manager
Ashley Vail
08.2024 - Current
Wait Staff Member
Salt lickers
07.2022 - 07.2023
Waitress
Gardenvalley golf course
07.2018 - 07.2023
High School Diploma -
Van High School