Mylie Ewell
Pleasanton ,TX
Summary
Experienced Salon Manager with years of leadership experience in a fast paced customer focused environment. Strong background in customer service, team leadership, recruiting and salon operations. Led and motivated a team of 20 stylists to achieve service and performance goals.
Overview
5
5
years of professional experience
Work History
Salon Manager
JCPenney Salon
San Antonio, TX
09.2021 - 12.2026
- Managed a team of 20 hairstylists and daily salon operations, ensuring high standards of customer service and satisfaction.
- Led team training sessions to enhance product knowledge and service techniques.
- Developed and implemented marketing strategies to increase client retention and acquisition.
- Oversaw inventory management, optimizing product selection based on customer demand trends.
- Coordinated scheduling for staff and appointments, maximizing workflow efficiency.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon's success.
Education
REALTOR Sales Agent - Texas Real Estate
Realtor Academy
San Antonio, TX07-2025
Cosmetologist - Cosmetology
Yuma School of Beauty
Yuma, Arizona09-2009
Skills
- Customer engagement
- Decision-making skills
- Effective problem resolution
- Customer needs assessment
- Scheduling
- Guest relations
- Team motivation
- Salon software proficiency
- Communication skills
Timeline
Salon Manager
JCPenney Salon
09.2021 - 12.2026
REALTOR Sales Agent - Texas Real Estate
Realtor Academy
Cosmetologist - Cosmetology
Yuma School of Beauty