Summary
Overview
Work History
Education
Skills
Interests
Timeline
Community Service
Connect with Me
Balinda Cooper

Balinda Cooper

Beaumont,TX

Summary

With over 18 years of experience in executive administration, I have cultivated a diverse skill set encompassing strategic planning, financial management, teambuilding, and program development. With my degree in communications, my journey in leadership has been marked by a relentless commitment to optimizing operations, fostering collaborative work environments, and making a positive impact on the lives of others.

Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

22
22
years of professional experience

Work History

Executive Assistant

Lamar University
10.2006 - Current
  • As an Executive Assistant at Lamar University, I have spearheaded initiatives to streamline operations, coordinate logistics for events, and mentor administrative teams, resulting in significant improvements in productivity and efficiency.
  • Additionally, as the Founder of the Texas Christian Professional Women's Network, I have been instrumental in providing mentorship, hosting monthly leadership meetings, workshops, and managing community service projects aimed at empowering women in both professional and personal spheres.
  • Handled confidential and sensitive information with discretion and tact.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Facilitated training and onboarding for incoming office staff.
  • Streamlined office operations, leading to more organized environment by implementing digital filing systems.
  • Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
  • Coordinated events and worked on ad hoc projects.
  • Created and managed office systems to efficiently deal with documentation.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Floor Supervisor

Marshalls Department Store
07.2003 - 10.2005
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
  • Monitored sales floor and provided customer service to foster retention and loyalty.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.

Education

Bachelor of Arts - Communications

Lamar University, Beaumont, TX
05-2024
  • Awarded Leadership Certificate
  • Honor Roll Communications
  • TX. Christian Professional Women Network Member

Skills

  • Strategic Planning & Execution
  • Financial Management & Budgeting
  • Team Building & Leadership Development
  • Program Development & Implementation
  • Community Engagement & Advocacy
  • Event Coordination & Logistics Management
  • Expense reporting
  • Customer service
  • Calendar management
  • Travel coordination
  • Master calender management
  • Travel arrangements
  • Scheduling
  • Meeting support
  • Executive support
  • Professional and mature
  • Invoice processing
  • Self-starter
  • Certified in 10-key
  • Articulate and well-spoken

Interests

  • Baking
  • Fundraising Events
  • I enjoy helping others and giving back to the community
  • Youth Development Programs
  • Participate in local theater productions, enhancing my public speaking and teamwork skills

Timeline

Executive Assistant - Lamar University
10.2006 - Current
Floor Supervisor - Marshalls Department Store
07.2003 - 10.2005
Lamar University - Bachelor of Arts, Communications

Community Service

The Church of I Am, Women's Ministry Leader, Beyond my professional endeavors, I have 20 years of prison ministry experience and deeply involved in community advocacy and service. As a Women's Ministry Leader at The Church of I Am, I coordinate programs to serve the transitional housing community and provide spiritual guidance to those in need. I am also enthusiastic about supporting domestic violence victims and have been actively involved in advocacy work to raise awareness and provide support to survivors.

Connect with Me

  • I am always open to new opportunities, collaborations, and connections. Feel free to reach out to me via email at balindacooper@gmail.com or connect with me on LinkedIn at www.linkedin.com/in/balinda-cooper-a522b428.
  • Thank you for visiting my web profile. I look forward to hearing from you!