Baljit Kaur
Sacramento,CA
Summary
Accomplished professional with a strong work ethic and exceptional customer service skills, honed at Wells Fargo. Adept at balancing cash drawers and resolving discrepancies efficiently. Bilingual in Punjabi and English, enhancing communication with diverse clientele. Proven ability to increase service speed through effective time management, contributing to improved customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Teller
Wells Fargo
07.2015 - 08.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Sandwich Artist
Sandwich Spot
02.2014 - 07.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Manager
SUBWAY Restaurants
06.2002 - 11.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
GED -
Boston Reed College
Fairfield, CA06-2013
GED -
Solano Community College
Fairfield, CA06-2009
Fairfield High School
Fairfield, CA06-2006
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Bilingual in Punjabi and English
Accomplishments
- Successfully trained new tellers over a month time period.
- Earned for outstanding customer service.
Certification
- Certified Pharmacy Technician
- Certified cosmetologist
Languages
Punjabi
Native or Bilingual
Timeline
Teller
Wells Fargo
07.2015 - 08.2019
Sandwich Artist
Sandwich Spot
02.2014 - 07.2019
Manager
SUBWAY Restaurants
06.2002 - 11.2013
GED -
Boston Reed College
GED -
Solano Community College
Fairfield High School
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