Ballen Franco

• Assist dentist during various procedures including implants, root canals, wisdom teeth extractions, and alveoloplasty. Supported patient comfort and safety throughout treatments. Prepared necessary instruments and materials for each procedure.
• Oversaw patient flow and cultivated a warm, welcoming environment.
• Recorded and updated patient charts to ensure accurate medical documentation.
• Room setup for procedures, ensuring support for back-office operations.
• Floor Supervisor- overseeing back-office 14 mos
• Assisted in maintaining sterilization protocols to support workplace safety. Supported compliance with OSHA regulations to promote a safe working environment.
• Facilitated patient education on oral health practices and post-operative care protocols.
• Effective communication with Spanish-speaking patients to ensure understanding and care.
• Led presentation of treatment plans and facilitated case acceptance discussions.
• Facilitated setup and monitoring of patient vitals to ensure optimal sedation assistance.
• Assisted in patient intake and management of dental records to ensure efficient workflows.

Bakersfield, CA - Sep 2023 to Current

• Collected blood using standard phlebotomy techniques and equipment.
• Ensured patient comfort and safety during blood draws through communication
• Collaborated with dentist to ensure timely processing of specimens.
• Using centrifuge and appropriate tubes, to ensure optimal membrane and/or sticky bone

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• Maintained sterile environment and adhered to safety protocols during procedures to prevent contamination.
• Educated patients on blood draw procedures, alleviating concerns and ensuring comfort throughout the process.
• Implemented quality control measures for specimen handling, reducing errors in results.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including geriatric and challenging cases.