Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
publication
Timeline
Generic

Balqees Alsamawi

Tucson,AZ

Summary

Dedicated and multilingual professional with a strong background in customer service, pharmacy operations, and laboratory procedures. Fluent in Arabic and English, with exceptional communication skills. Extensive work experience in the restaurant and pharmacy industries, complemented by hands-on lab expertise. Proven commitment to community service through volunteer work with reputable organizations double major in Pharmaceutical Science and Psychology, showcasing a well-rounded academic foundation. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
01.2021 - 09.2023
  • Processed prescriptions accurately, ensuring compliance with regulatory requirements
  • Assisted pharmacists in medication dispensing and provided customer education on medication use
  • Managed inventory and stock levels, maintaining a well-organized pharmacy environment
  • Collaborated with a diverse team to ensure seamless workflow and exceptional patient care.

Server

Sinbad's
01.2018 - 01.2020
  • Delivered exceptional customer service by taking orders, serving meals, and addressing customer inquiries
  • Maintained a clean and orderly dining area, contributing to a positive dining experience
  • Collaborated with kitchen staff to ensure timely and accurate order delivery
  • Handled cash transactions accurately and efficiently, maintaining a high level of integrity.

Education

Bachelor of Science in Pharmaceutical Science and Psychology -

University of Arizona
Tucson, AZ
01.2024

Skills

  • Bilingual Proficiency: Fluent in Arabic and English, enabling effective communication with diverse individuals
  • Customer Service: Demonstrated ability to provide exceptional customer service, developed during two years of restaurant experience and 25 years in CVS Pharmacy
  • Pharmacy Operations: Adept at pharmacy procedures, prescription processing, inventory management, and regulatory compliance
  • Laboratory Techniques: Skilled in lab equipment handling, analysis, and maintaining lab safety standards during nine months of lab experience
  • Healthcare Certifications: Certified in CPR, COVID testing, and tracing, showcasing a commitment to public health and safety
  • Team Collaboration: Effective team player, demonstrated through collaborative efforts in both professional and volunteer settings
  • Multitasking: Proven capability to manage multiple responsibilities simultaneously while maintaining high accuracy and efficiency
  • Problem-Solving: Adept at identifying issues and finding practical solutions, enhancing workplace productivity
  • Communication: Strong verbal and written communication skills honed through customer interactions, volunteer work, and academic pursuits
  • Prescription Filling
  • Drug Inventory Control
  • Drug Safety
  • Regulatory Compliance
  • Workflow Optimization
  • Order Verification
  • Medication Dispensing
  • Drug Utilization Review
  • Supply Restocking
  • Medication Labels
  • Advanced Math Skills
  • Verifying Orders
  • Stocking Shelves
  • Receiving Incoming Supplies
  • Pharmacy and Customer Records Management
  • Processing Payments
  • Answering Customer Questions
  • Confidentiality and HIPAA
  • Problem-Solving Skills

Certification

  • CPR Certification
  • COVID Testing Certificate
  • COVID Tracing Certification
  • CPhT - Certified Pharmacy Technician
  • Youth Safety for Authorized
  • Preventing Harassment and Discrimination
  • Information security awareness initial training

Languages

Fluent in Arabic and English

Volunteer Experience

  • Red Cross, Tucson, AZ, Volunteer, 2021, 2022, Provide support in community education initiatives to promote health and safety awareness.
  • TMC - Pima Community College, Tucson, AZ, Volunteer, 2021, 2022, Collaborated with medical professionals to assist patients and visitors., Assisted with administrative tasks, contributing to the smooth operation of the medical center., Demonstrated a strong commitment to patient care and comfort.

publication

[Acne Guide for Teens], [Status: In Process]

Timeline

Pharmacy Technician

CVS Pharmacy
01.2021 - 09.2023

Server

Sinbad's
01.2018 - 01.2020

Bachelor of Science in Pharmaceutical Science and Psychology -

University of Arizona
Balqees Alsamawi