Summary
Overview
Work History
Education
Skills
Timeline
Generic

Balqis Abioye

Houston,TX

Summary

Skilled in customer service and adept at packaging goods, I excel in high-pressure environments. At Rose Store and Walmart, I enhanced customer satisfaction by solving complex issues and fostering strong relationships, leading to significant improvements in service quality. My proactive approach and ability to upsell have been pivotal in driving customer engagement and safety.

Overview

3
3
years of professional experience

Work History

Customer Service Assistant

Rose Store
06.2023 - 08.2024
  • Answered customer questions about product availability and shipment times.
  • Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Maintained clean and organized work environment to maintain customer safety.

Customer Services Assistant

Walmart
03.2021 - 04.2023
  • Answered customer questions about product availability and shipment times.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Analyzed customer feedback to identify areas for improvement.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.

Education

No Degree - N/A

Faith Bread Making
Nigeria

Skills

Efficient in customer services

Ability to package goods very well

Ability to work under pressure

Timeline

Customer Service Assistant

Rose Store
06.2023 - 08.2024

Customer Services Assistant

Walmart
03.2021 - 04.2023

No Degree - N/A

Faith Bread Making

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Balqis Abioye