BALTAZAR MARTINEZ
Summary
Dedicated and reliable professional with experience in hospitality and food service. Proven ability to provide exceptional customer service, manage cash handling, and prepare food. Bilingual in English and Spanish, with strong communication skills, Team Collaboration and organizational skills.
Overview
3
3
years of professional experience
Work History
Guest/Housekeeping Department
SRGA Resort LP
06.2022 - Current
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Team collaboration: Working closely with other departments, such as housekeeping and maintenance, to ensure guest satisfaction and operational efficiency
Pizza Maker
Little Caesars Corp
04.2021 - 06.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Education
High School Diploma -
Creekside High School
06.2022
Skills
- Guest Service and Support
- Multitasking and Prioritizing
- Customer Service
- Team Support and Collaboration
- Attention to Detail
- Fast Learner
- Ability to work under pressure
- Ability to work in a team
- Cash Handling
- Communications skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Guest/Housekeeping Department
SRGA Resort LP
06.2022 - Current
Pizza Maker
Little Caesars Corp
04.2021 - 06.2022
High School Diploma -
Creekside High School
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