Bambi Coleman
Durham,NC
Summary
At American Kennel Club, I excelled as a Sr. Product Specialist/Buyer, enhancing customer satisfaction through strategic problem-solving and meticulous quality control. Maintained client relationships to ensure customer satisfaction from the beginning of a project to the end with financial budget guidelines using general ledger accounts and cost of goods sold when paying invoices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr. Product Specialist / Buyer
American Kennel Club
11.1996 - Current
- Boosted customer satisfaction rates through timely resolution of concerns and regular follow-ups on feedback received.
- Delivered high-quality products by meticulously monitoring production stages and implementing quality control measures.
- Customized products according to client specifications, ensuring exceptional user experiences across diverse industries.
- Managed budgets for various projects while maintaining strict adherence to financial constraints, resulting in cost-efficient outcomes.
- Established a comprehensive product roadmap, guiding successful execution of short-and long-term goals.
- Collaborated with cross-functional teams to ensure seamless product launches and updates.
- Continually expanded knowledge of [Product or Service] product line.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained key item stock levels and wrote or expedited purchase orders.
Education
Associate of Applied Science - Office Management
Vance Granville Community College
Henderson, NC05.2020
Skills
- Customer Needs Assessment
- Customer Feedback Analysis
- Vendor Relationship Management
- Product Lifecycle Management
- Pricing strategy formulation
- Customer Engagement
- Product Documentation
- Product marketing
- Time Management
- Attention to Detail
- Problem-solving abilities
- Team Leadership
- Decision-Making
- Microsoft Office proficiency
- Data Collection
Certification
- Certified Purchasing Professional - American Purchasing Society 2024
- Certified Purchasing Professional Manager - American Purchasing Society 2024
Timeline
Sr. Product Specialist / Buyer
American Kennel Club
11.1996 - Current
- Certified Purchasing Professional - American Purchasing Society 2024
- Certified Purchasing Professional Manager - American Purchasing Society 2024
Associate of Applied Science - Office Management
Vance Granville Community College
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