Bambi Graves
Goldsboro,NC
Overview
10
10
years of professional experience
Work History
Delivery Drive
Instacart/Doordash
Goldsboro, NC
01.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Verified daily deliveries against shipping instructions before delivering to customers.
Fry Cook
Longhorn Steakhouse
Goldsboro, NC
03.2018 - 01.2020
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Cleaned, stocked and restocked workstations and display cases.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Stored food in designated containers and storage areas to prevent spoilage.
- Tested temperatures of food at specified intervals by using food thermometers.
- Washed, cut and prepared foods designated for cooking.
- Communicated closely with servers to fully understand special orders for customers.
Independent Distributor
Herbalife International
Goldsboro, NC
01.2012 - 03.2018
- Updated marketing strategies to include social networks; resulting in [Number]% increase in [Product] sales.
- Re-wrote cold calling scripts with every product change to increase overall sales by [Number]%.
- Reviewed customer information to suggest best products for specific needs and maintain [Number]% return customer rate.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Processed payments, made change and provided receipts.
- Handled customer concerns and issues effectively by [Action].
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
- Stayed in open communication with existing customers to offer immediate access to new products.
Education
No Degree - Cullinary
Lenoir Community College
Kinston, NCGED -
Comm0nwealth of Pa.
Harrisburg, PA1994
Skills
- Delivery Verification
- Dependability and Honesty
- Attention to Detail
- Customer Relationships
- Time Management
- Efficiency and Time Management
- Valid Driver's License
- Customer Service
- Verbal and Written Communication
- Customer Retention
- Shopping Orders
- Safe Driving Practices
Timeline
Delivery Drive
Instacart/Doordash
01.2020 - Current
Fry Cook
Longhorn Steakhouse
03.2018 - 01.2020
Independent Distributor
Herbalife International
01.2012 - 03.2018
No Degree - Cullinary
Lenoir Community College
GED -
Comm0nwealth of Pa.