BAMIDELE BODUNDE
5212 S. Cornell Ave, Apt 504, Chicago,IL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
15
15
years of professional experience
Work History
Support Worker
Achieve Care Solutions
Manchester, United Kingdom
07.2020 - 10.2023
- Provided emotional and practical support to vulnerable adults.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Managed challenging behavior from clients in a calm manner by utilizing de-escalation techniques.
- Evaluated and addressed individual client needs and concerns.
Sales Associate
Office Depot Inc
Chicago, IL
04.2017 - 12.2019
- Tracked sales performance metrics to identify trends in the market place.
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
Administrative Assistant
Top Group Technologies
Largo, Maryland
06.2015 - 09.2016
- Welcoming and assisting prospects in a friendly and courteous manner
- Ensured the smooth running of front office operations and administrative
- Managed projects on behalf of clients
- Youth and workforce empowerment in IT
- Expertise in oracle database
- Web application development
- Sharepoint development training.
Junior Staff
Nigerian National Assembly, House Committee on Education
Abuja, Nigeria
03.2013 - 08.2014
- Provided greater opportunities, flexibility and improvement in the education sector
- Congressional oversight on implementation of motions and bills
- Held the responsibility for preparation of committee meetings
- Assist with detailed written documentation of meeting minutes
- Performed proactive services to share knowledge with colleagues
- Contributed to team effort by accomplishing related results as needed
- Earmarks proposal set accordance with governmental agencies and regulatory policies.
Back Stock Team Member
Target Corporation
Chicago, Illinois
05.2008 - 11.2009
- Actively participates in all programs and procedures that drive sales
- Label or apply merchandise sales tags if necessary and restock shelves that require restocking
- Collaborated with customer service and sales floor team members to give exceptional service
- Responsible for putting various back stock products from the floor and the truck shipments
- Performed detailed data and take inventory of existing stocks regularly
- Heavy lifting of merchandise in a fast-paced working environment
- Maintained neat, orderly product displays accordance with procedure and backroom was well stocked.
Education
Master of Arts - International Relations
The University of Sheffield
01.2016
Bachelor of Arts - Political Science
Southern Illinois University
01.2012
Skills
Sales and Marketing
Associate Relations
Human Resources
Team Building
Time Management
Retail Operations
Effective Communication
Administrative Management
References
References available upon request.
Timeline
Support Worker
Achieve Care Solutions
07.2020 - 10.2023
Sales Associate
Office Depot Inc
04.2017 - 12.2019
Administrative Assistant
Top Group Technologies
06.2015 - 09.2016
Junior Staff
Nigerian National Assembly, House Committee on Education
03.2013 - 08.2014
Back Stock Team Member
Target Corporation
05.2008 - 11.2009
Master of Arts - International Relations
The University of Sheffield
Bachelor of Arts - Political Science
Southern Illinois University
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