Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Banafcha Miller

Longmont,CO

Summary

Highly efficient Head Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Skilled in resolving complex issues, building customer satisfaction, and enhancing overall client experience. Strong communication and problem-solving abilities. Responsible, punctual, and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills, handles multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Head Clerk

King Soopers
08.2019 - Current
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
  • Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
  • Improved customer satisfaction with timely and accurate order processing.
  • Enhanced team productivity by providing ongoing training and mentoring to junior staff members.
  • Assisted customers in locating specific products or recommending suitable alternatives when necessary.
  • Collaborated with management to develop and implement store policies and procedures.
  • Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Input data into spreadsheets and databases.

Chef

Alibaba
03.2019 - 08.2019
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.

Tailor

Jounou's
01.2010 - 03.2017
  • Provided high-quality alteration and repairs for clothing and drapery.
  • Enhanced customer satisfaction by providing personalized tailoring services and alterations.
  • Repaired and replaced defective garment pockets, pocket flags and coat linings.
  • Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
  • Created new garments based on established parameters or specific body measurements.
  • Maintained sewing machines and equipment, ensuring optimal performance for precise workmanship.
  • Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.
  • Promoted a positive working environment by sharing knowledge and expertise with colleagues and fostering a collaborative atmosphere among the team members.
  • Examined sketches, sample articles and design specifications to ascertain Number, shape and size of pattern parts.
  • Contributed to a positive customer experience by providing professional fittings, advice on garment care, and prompt resolution of any concerns or issues.
  • Managed customer expectations with open consultations and frequent communication.

Education

No Degree - English

Intercambio
Longmont, CO
08.2023

High School Diploma -

Ashifa
Syria
05.2010

Skills

  • Leadership Qualities
  • Delegation capabilities
  • Staff Training
  • File Management
  • Policy Enforcement
  • Performance monitoring
  • Customer Satisfaction
  • Cash Handling
  • Relationship Building
  • Cash Management
  • Database entry
  • File and database management
  • Telephone Etiquette
  • Spreadsheet development
  • Basic accounting
  • Attention to Detail
  • Problem-Solving
  • Flexible and Adaptable
  • Team Collaboration
  • Customer Communication
  • Professional and mature
  • Staff Supervision
  • Google Drive

Languages

Arabic
Native or Bilingual

Timeline

Head Clerk

King Soopers
08.2019 - Current

Chef

Alibaba
03.2019 - 08.2019

Tailor

Jounou's
01.2010 - 03.2017

No Degree - English

Intercambio

High School Diploma -

Ashifa

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Banafcha Miller