Price Starnes
Maybee,MI
Summary
Dynamic leader and adept office administrator with a proven track record at United Markets Inc., where I spearheaded initiatives to enhance customer satisfaction and streamline inventory management. Excelled in leadership and claims processing, significantly reducing overhead costs while maintaining high-quality standards. Expert in fostering team growth and improving financial accuracy through strategic decision-making and effective delegation.
Overview
16
16
years of professional experience
Work History
Head Clerk
United Markets Inc.
02.2008 - 08.2023
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
- Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
- Streamlined inventory management by implementing an efficient organizational system.
- Monitored store budget closely, making strategic decisions to reduce overhead costs while maintaining quality standards.
- Assisted in the hiring process, interviewing prospective employees and making recommendations for hire.
- Resolved customer complaints effectively, promoting a positive shopping experience for all guests.
- Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
- Collaborated with management to develop and implement store policies and procedures.
- Supervised daily operations, delegating tasks appropriately to ensure efficient workflow throughout the store.
- Assisted customers in locating specific products or recommending suitable alternatives when necessary.
- Improved customer satisfaction with timely and accurate order processing.
- Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
Education
College of Marin
Greenbrae, CASkills
- Leadership Qualities
- Claims Processing
- Office Administration
- Delegation capabilities
Timeline
Head Clerk
United Markets Inc.
02.2008 - 08.2023
College of Marin
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