Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bao Chau

South El Monte,CA

Summary

Customer service and cash operations specialist with experience improving service outcomes and reducing guest friction. Strength in communication and problem resolution to drive operational efficiency and cross-team collaboration. Consistently delivers accurate cash handling and high customer satisfaction.

Overview

1
1
Language
3
3
years of professional experience

Work History

Barista/Lead Cashier

Chatramue
Rosemead, California
01.2025 - Current
  • Managed cash register operations and handled customer transactions efficiently.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Responded to customer questions quickly and professionally.
  • Supported customers by addressing their needs and concerns, with questions and resolved issues quickly.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Restaurant Waiter

Pho Hai
South El Monte, CA
07.2023 - 09.2026
  • Welcomed customers warmly, presented menus, and provided detailed answers about menu items to facilitate informed dining choices.
  • Provided excellent customer service in a fast-paced dining environment.
  • Handled customer inquiries and resolved issues to enhance overall dining experience.
  • Resolved customer complaints promptly and courteously, ensuring customer satisfaction.
  • Maintained cleanliness and organization of the dining area and tables.

Education

Adult School
South El Monte, CA
09-2026

Skills

  • Cash register operation
  • Cash handling
  • Customer service
  • Problem resolution
  • Team collaboration
  • Time management
  • Effective communication

Languages

Vietnamese
Native/ Bilingual

Timeline

Barista/Lead Cashier

Chatramue
01.2025 - Current

Restaurant Waiter

Pho Hai
07.2023 - 09.2026

Adult School
Bao Chau