BAO GIA LAM
Tampa,FL
Summary
Computer Science graduate student (GPA: 4.0) with CompTIA Security+ certification and robust IT support experience. Managed hardware asset lifecycles and resolved numerous help desk tickets, enhancing operational efficiency while developing a Python-based penetration-testing framework. Proficient in Windows, macOS, and Linux systems, with a focus on security operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Student Assistant – IT System Administration
University of South Florida
Tampa, FL
01.2026 - Current
- Harden devices before deployment: apply patches, install school-compliant software, and configure BitLocker/TPM encryption on Windows and macOS endpoints; provision/deprovision user accounts with least-privilege access control.
- Resolved ~10 helpdesk tickets weekly for IT System Administrator; sanitized and disposed of 50+ devices (macOS Erase All Content and Settings, Windows SSD removal/reformat) per institutional policy.
- Managed hardware asset lifecycle in Monday.com – tracked inventory, scheduled replacements, and assigned assets for 100+ devices.
- Performed laptop resets, diagnosed and repaired hardware issues (disassembly, corrosion inspection, memtest), and built/deployed desktop and monitor setups.
Research Assistant – Graph Theory & Optimization
University of South Florida
Tampa, FL
08.2025 - Current
- Engineered automated Python/SageMath pipelines for large-scale SDP sweeps across 50+ programs, reducing manual computation time and achieving sub-0.001 precision.
- Collaborated with faculty to design and implement research protocols.
- Assisted in conducting literature reviews for various research projects.
UI/UX Design Intern
Bao Cong Nghe Software Company
Ho Chi Minh City
05.2022 - 08.2022
- Collaborated with a 7-person engineering team to test and refine front-end components, achieving an 80% reduction in UI defects ahead of launch.
- Designed user interfaces for 20+ kindergarten administrative software deployments, ensuring 100% client satisfaction on all releases.
- Conducted usability testing to gather user feedback and insights.
Education
M.S. - Computer Science
University of South Florida
Tampa, FL05-2027
Skills
- Security & SOC Tools: Nmap (service enumeration & vulnerability identification), Metasploit, Wireshark/Tcpdump, NVD/CVE research & enrichment, Kali Linux administration, BitLocker/TPM (setup, disable, recovery)
- IT & Networking: Windows 10/11, macOS, Microsoft 365, TCP/IP, DNS, DHCP, VPN, VLAN
- Programming & Scripting: Python, C#, NET, C, C, SQL, Bash
- Python programming
- Graph theory
- Version Control: Git, GitHub management
- Technical support management
- User interface design
- Endpoint management
PROJECTS
Pen Tool – Autonomous Penetration Testing Framework / Python, Nmap, NVD API, SQLite, Kali Linux | (available upon request)
- Built a modular CLI security tool integrating Nmap scanning, NVD CVE enrichment, and automated HTML reporting.
- Manually exploited CVE-2011-2523 (vsftpd backdoor) and CVE-2008-0166 on Metasploitable2 to validate scanner findings against real attack outcomes.
- Currently building a NetworkX-based attack-path visualization module and a WSL-hosted AI agent that connects to Kali over SSH to call security tools autonomously.
- Maintain a personal home lab (Kali Linux, Metasploitable2)
Encryption Application / C#, .NET | github.com/baobao1607/Cipher_Algo
- Desktop app supporting 5+ encryption algorithms (ECC, RSA, OTP, Caesar Cipher) with real-time dynamic key input, validated at 100% cryptographic accuracy across all test suites.
Certification
- CompTIA Security+
Timeline
Student Assistant – IT System Administration
University of South Florida
01.2026 - Current
Research Assistant – Graph Theory & Optimization
University of South Florida
08.2025 - Current
UI/UX Design Intern
Bao Cong Nghe Software Company
05.2022 - 08.2022
M.S. - Computer Science
University of South Florida