Bao-Trung Le Cao
Cheektowaga,New York
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Marketing Strategist
Fresh Catch Poke Co.
Williamsville, NY
07.2020 - Current
- Maintain app developments and online ordering system
- Troubleshoot app issues, including Loyalty Program
- Bi-Weekly email blasts using MailChimp (~28% Open Rate)
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
- Analyzed data from previous and current marketing campaigns to improve future results.
Shift Leader
Fresh Catch Poke Company
Williamsville, New York
01.2018 - Current
- Trained new employees and delegate daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Regulated pricing, inventory count, and supply during shift hours.
Education
Master of Science - Management Information Systems
STATE UNIVERSITY AT BUFFALO
Buffalo, New York05.2023
Skills
- Verbal and Written Communication
- Detail-Oriented
- Computer Proficiency
- Analytical Thinking
- Microsoft Office Suite
- Marketing Analytics
- Database Skills
- Marketing Strategies
- Network security
Certification
- Microsoft Office Specialist Excel Training - August 2021
- Google Analytics, Google - December 2021
Timeline
Digital Marketing Strategist
Fresh Catch Poke Co.
07.2020 - Current
Shift Leader
Fresh Catch Poke Company
01.2018 - Current
Master of Science - Management Information Systems
STATE UNIVERSITY AT BUFFALO