Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bao-Trung Le Cao

Cheektowaga,New York

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Marketing Strategist

Fresh Catch Poke Co.
Williamsville, NY
07.2020 - Current
  • Maintain app developments and online ordering system
  • Troubleshoot app issues, including Loyalty Program
  • Bi-Weekly email blasts using MailChimp (~28% Open Rate)
  • Monitored trends in social media, industry, and competitive landscape to create new material.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
  • Analyzed data from previous and current marketing campaigns to improve future results.

Shift Leader

Fresh Catch Poke Company
Williamsville, New York
01.2018 - Current
  • Trained new employees and delegate daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count, and supply during shift hours.

Education

Master of Science - Management Information Systems

STATE UNIVERSITY AT BUFFALO
Buffalo, New York
05.2023

Skills

  • Verbal and Written Communication
  • Detail-Oriented
  • Computer Proficiency
  • Analytical Thinking
  • Microsoft Office Suite
  • Marketing Analytics
  • Database Skills
  • Marketing Strategies
  • Network security

Certification


  • Microsoft Office Specialist Excel Training - August 2021
  • Google Analytics, Google - December 2021

Timeline

Digital Marketing Strategist

Fresh Catch Poke Co.
07.2020 - Current

Shift Leader

Fresh Catch Poke Company
01.2018 - Current

Master of Science - Management Information Systems

STATE UNIVERSITY AT BUFFALO

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Bao-Trung Le Cao