Bao Vu
Midway City,CA
Summary
Bilingual with years of experience in collegiate environments. Developed exceptional customer service and social skills. Highly effective in working with clients and coworkers to promote positive environments. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Seeking to leverage these transferrable skills to bring value to new opportunity.
Overview
7
7
years of professional experience
Work History
Dance Instructor
K-Pop Center
03.2022 - Current
- Planned routines for recitals and performances.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Offered one-on-one instruction to students by appointment. Developed personalized lesson plans to cater to individual student needs.
- Regularly evaluated student progress through assessments, adjusting teaching methods accordingly; provided feedback, guidance and support to students for optimal results, resulting in improved dance skills.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service clients.
Boba Barista
Ding Tea Bolsa
01.2018 - 09.2022
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards, carrying out routine cleaning tasks as part of daily responsibilities.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items with focus on speed, quality and consistency.
Education
Associate of Arts - Film Production
05-2018
High School Diploma -
06-2015
Skills
- Strong work ethic
- Cleanliness and organization
- Adaptability in Fast-paced environments
- Continuous learning mindset
- Flexible schedule availability
- Positive attitude display
- Proficient in customer service
- Problem-solving
- Team collaboration
- Fluent in Vietnamese and English
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Japanese
Elementary
Korean
Elementary
Timeline
Dance Instructor - K-Pop Center
03.2022 - Current
Boba Barista - Ding Tea Bolsa
01.2018 - 09.2022
Cypress College - Associate of Arts, Film Production
Bui Thi Xuan High School - High School Diploma,
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