Barak Kestner
Goodyear,AZ
Summary
Calm and confident Corrections Officer experienced in managing inmate interactions with a safety-focused approach. Delivered compassionate supervision across various activities, ensuring compliance with established policies while navigating stressful conditions. Forward-thinking Manager with a proven record of implementing innovative processes and enhancing employee performance through effective oversight and problem-solving.
Overview
17
17
years of post-secondary education
15
15
years of professional experience
Work History
Correctional Officer
Arizona Department of Corrections
Goodyear, Arizona
08.2024 - Current
- Responded to crisis situations to ensure safety and security of staff and inmates
- Applied stress and crisis management techniques in challenging situations
- Trained new officers to ensure compliance with security protocols and enhance team readiness
- Lead teams of officers to run operations
- Achieved CPR certification to respond effectively in emergencies
- Handle sensitive security information
- Performed data entry tasks accurately and efficiently
Manager/Trainer
Gila Dream Medical
Phoenix, Arizona
11.2020 - 11.2022
- Train multiple stores on proper conduct and how to succeed properly in the retail environment
- Trained multiple stores on conduct and strategies for success in retail environment
- Lead shifts of up to 20 people by myself while handling sales up to half a million dollars a day
- Maintained inventory system for thousands of products
- Maintain state compliance and health standards
- Stock and order inventory including sold product
- Created standard operating procedures for entire departments
- Executed data entry to support efficient information management
Restoration Tech
Dryforce Restoration
Mesa, Arizona
03.2020 - 09.2020
- Work in customers homes removing affected materials
- Met with customers to outline restoration process and address concerns
- Make sure the customer was satisfied at the end of the demolition
- Ensured customer satisfaction through effective communication and follow-up after demolition
- Completed documentation to verify compliance with state and federal guidelines for restoration projects
- Executed paperwork to verify job completion and adherence to guidelines certifying that our jobs were done correctly in regards to state and federal guidelines
Warehouse Lead
AvAir
Chandler, Arizona
01.2017 - 03.2020
- Checked in aircraft parts to ensure accurate inventory management
- Ensured parts met operational standards for quality and functionality
- Check all sensitive paperwork for accuracy by FAA regulations
- Removal of all expired and damaged parts
- Facilitated movement of inventory using forklift for streamlined operations.
- Ordering of supplies and crates
- Extensive use of Word, Excel, and Adobe
- Managed interactions with customers, couriers, and freight forwarders to streamline logistics
- Entered data into systems to ensure timely and correct information management.
- Maintained contracts of up to 5 million dollars
- Handled over 200,000 dollars of sales a month sometimes reaching up to a highest mark of 2.3 million
Customer Service/Driver
Papa Johns
Mesa, Arizona
01.2015 - 01.2017
- Engaged with customers regularly to address inquiries
- Prepared, assembled, and delivered food orders to customers
- Managed POS register transactions and provided accurate change
Airport Ramp Agent
Worldwide Flight Services
Mesa, Arizona
07.2014 - 12.2014
- Operated heavy equipment including loaders, baggage tractors, scissor lifts to facilitate efficient ground operations.
- Delivered customer service to enhance satisfaction and ensure a positive experience.
- Loaded luggage and cargo to ensure timely aircraft departures.
Airport Ramp & Customer Service Agent and Cargo Supervisor
Delta Global Services
Hibbing, Minnesota
06.2013 - 06.2014
- Ticketing, gate, ramp, baggage, and cargo acceptance
- Assisted customers with airport check-in and provided information on downline connections
- Assist customers with airport check in and down line information
- Ramp duties include; marshalling the plane, checking for damages, de-icing, loading cargo, and RON duties
- Executed ramp duties including marshalling aircraft, inspecting for damages, de-icing, loading cargo, and performing RON tasks
- Managed handling of hazardous materials and live animals, addressing any related issues promptly
- Flight releases, radio logs, and general airport paperwork
- Executed data entry to maintain up-to-date records
Deliver driver
Krispey Kreme Doughnuts
Mesa, Arizona
06.2012 - 06.2013
- Drove E-350 delivery truck to ensure timely deliveries
- Managed warehousing section to maintain organized inventory
- Operated forklift to efficiently stock and rotate warehouse products
- Developed versatility by cross-training to assist in different areas of operation to produce doughnuts, operate cash registers and assist customers
Parts Puller/ Check-in Supervisor
Av-Air, Inc.
Chandler, Arizona
10.2011 - 04.2012
- Supervised team of 4 to 6 employees, ensuring efficient workflow
- Pulled airplane parts, preparing them for timely shipment
- Cataloged inventory received into warehouse
- Coordinated schedules to maintain team productivity
- Performed data entry to support operational efficiency.
Education
Sworn Officer Of The State - Correctional
COTA
08.2024 - 09.2026
Certified Complaint Resolution Officer - Complaint Resolution
Delta Global Services
01.2012 - 09.2026
GED
Mesa, AZSkills
- Crisis response
- Team leadership
- Inventory management
- Effective communication
- Security protocols
- Conflict resolution
- Incident reporting
- Customer engagement
Timeline
Sworn Officer Of The State - Correctional
COTA
08.2024 - 09.2026
Correctional Officer
Arizona Department of Corrections
08.2024 - Current
Manager/Trainer
Gila Dream Medical
11.2020 - 11.2022
Restoration Tech
Dryforce Restoration
03.2020 - 09.2020
Warehouse Lead
AvAir
01.2017 - 03.2020
Customer Service/Driver
Papa Johns
01.2015 - 01.2017
Airport Ramp Agent
Worldwide Flight Services
07.2014 - 12.2014
Airport Ramp & Customer Service Agent and Cargo Supervisor
Delta Global Services
06.2013 - 06.2014
Deliver driver
Krispey Kreme Doughnuts
06.2012 - 06.2013
Certified Complaint Resolution Officer - Complaint Resolution
Delta Global Services
01.2012 - 09.2026
Parts Puller/ Check-in Supervisor
Av-Air, Inc.
10.2011 - 04.2012
GED