Barb Gehrls
Thief River Falls,MN
Summary
Results-oriented management professional with a strong background in product content management and team leadership. Expertise in developing documentation, establishing KPIs, and streamlining workflows, significantly enhancing team collaboration and operational effectiveness.
Overview
32
32
years of professional experience
Work History
Manager, Product Content Management
DigiKey Electronics
03.2018 - Current
- Monitor KPIs for team members
- Help establish KPIs and expectations for DK India
- Developed and streamlined processes for team members, enhancing collaboration and efficiency
- Coordinated workflow among team members to optimize project delivery
- Help develop documentation for DK India
- Structure and monitor strategic plans as DK India progresses
- Managed employee time and attendance records
- Executed special projects for the team
Excel Quote Supervisor
DigiKey Electronics
01.2003 - Current
- Trained reps in Upload/Download for accurate entry of Excel quotes.
- Working on quotes in Upload/Download
- Collaborated with direct reports and provided assistance.
- Managed employee time and attendance records
Coordinator, Info Mgmt Product Data
DigiKey Electronics
02.2007 - 03.2018
- Working supervisor - working with specialists and their product lines for direct reports, as well maintaining my own product lines
- Managing workflow of product being sent to Z2Data
- Working with Z2Data
- Coordinated with other departments to ensure smooth operations.
- Conducted training sessions to improve team skills and knowledge.
- Managed special projects that aligned with departmental objectives and initiatives.
- Assist with UAT Testing
- Tracked employee time and attendance records, ensuring payroll accuracy.
Product Information Specialist
DigiKey Electronics
09.2006 - 02.2007
- Cultivated expertise in product lines to enhance product knowledge and support.
- Performed data entry into Websearch and MDM for accurate product information management.
- Transferred data into relevant applications to ensure alignment with product specifications.
- Collaborated with IT, technicians, and the catalog department.
Quote Entry and Custom Quotes
DigiKey Electronics
10.1994 - 01.2003
- Assisted customers in designing custom cables, battery packs, and microchip programming to meet specific needs
- Provide quotes for the custom design
- Designed CAD layouts for custom requests that successfully converted into orders
- Managed special number assignments for each custom product type
- Placed orders for customs
- Collaborated with Cable Room in PDC
- Entered standard quotes into the database
Inbound Sales
DigiKey Electronics
05.1994 - 10.1994
- Answered incoming sales calls, assisted customers with inquiries, and processed orders
Education
Paralegal -
Northland Community and Technical College
Thief River Falls, MN05-1994
Skills
- Strategic planning
- Key performance indicators
- Performance metrics
- Workflow management
- Process development
- Coaching
- Cross-functional collaboration
- Technical skills
- Decision-making
- Leadership skills
- Coaching and mentoring
- Documentation development
Timeline
Manager, Product Content Management
DigiKey Electronics
03.2018 - Current
Coordinator, Info Mgmt Product Data
DigiKey Electronics
02.2007 - 03.2018
Product Information Specialist
DigiKey Electronics
09.2006 - 02.2007
Excel Quote Supervisor
DigiKey Electronics
01.2003 - Current
Quote Entry and Custom Quotes
DigiKey Electronics
10.1994 - 01.2003
Inbound Sales
DigiKey Electronics
05.1994 - 10.1994
Paralegal -
Northland Community and Technical College