Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Barbar El Cheikha

Doral,USA

Summary

Results-driven Warehouse & Customer Service Manager with 8+ years of leadership experience in logistics, staff supervision, and operations management. Proven ability to optimize warehouse layouts, streamline distribution processes, and enforce safety compliance. Skilled in employee training, scheduling, and performance development. Recently enhanced expertise with Google AI certifications, reflecting adaptability to emerging technologies. Bilingual in English and Spanish, with strong interpersonal skills and a passion for efficiency, growth, and customer satisfaction.

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

10
10
years of professional experience
3
3
Certificate

Work History

Warehouse Manager

Rapid USA Cargo
04.2015 - Current
  • Directed warehouse operations, ensuring on-time deliveries and adherence to safety standards.
  • Optimized warehouse layout to maximize space utilization and streamline workflow.
  • Managed receiving, loading/unloading, storage, inventory control, shipping, and returns.
  • Supervised and trained staff, fostering a culture of accountability and efficiency.
  • Improved delivery metrics by enhancing logistics planning and resource allocation.

Assistant Manager

Planet Air Sports
02.2018 - 06.2019
  • Trained new hires on customer service, safety compliance, and cash handling.
  • Resolved customer concerns promptly, achieving high satisfaction rates.
  • Managed scheduling, inventory control, and team assignments.
  • Mentored employees and conducted performance evaluations.
  • Established effective communication channels between staff and management.

Education

Associate in Science (A.S.) - CyberSecurity

Miami Dade College, Miami, FL
08-2026

High School Diploma - undefined

Ronald Reagan Doral Senior High School, Miami, FL

Skills

  • Staff & Workforce Management

  • Logistics & Distribution Optimization

  • Employee Training & Mentorship

  • Safety Monitoring & Compliance

  • Inventory Control & Space Optimization

  • Customer Service & Complaint Resolution

  • Data Analysis & Reporting

  • AI & Technology Awareness (Google AI Essentials, Prompting, Responsible AI)

  • Bilingual Communication (English & Spanish)

  • Safety oversight

  • Documentation

  • Warehouse operation oversight

  • Daily cycle counting

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification

  • Introduction to Responsible AI – 2025
  • Google AI Essentials – 2025
  • Google Prompting Essentials – 2025

Languages

English: Fluent
Spanish: Native

Timeline

Assistant Manager - Planet Air Sports
02.2018 - 06.2019
Warehouse Manager - Rapid USA Cargo
04.2015 - Current
Ronald Reagan Doral Senior High School - High School Diploma,
Miami Dade College - Associate in Science (A.S.), CyberSecurity

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