Barbara Ashbury
Akron,OH
Summary
I have been working at National Interstate for 2 years in Customer Service, and I am anxious to learn and expand my growth as part of an underwriting team. I am self-motivated, organized, and meet necessary deadlines. I am able to work proficiently alone, and also with team members. I am responsible, reliable and take great pride in excelling at all required tasks. I feel my skills gained working at National Interstate and elsewhere make me a good fit for the position of Associate Underwriter.
Overview
21
21
years of professional experience
Work History
Service Associate I
National Interstate Insurance Company
04.2022 - Current
- I began my career at National Interstate as a Robert Half employee and was officially hired by National Interstate March 2023.
- Tasks include inputting of insurance policy information into POINT and Salesforce, sending conditional & non-renewal notices, processing endorsements, working & communicating with underwriters & team members using Microsoft Teams, MS Outlook, MS Word, MS Excel, Adobe Acrobat, POINT, Google docs & sheets.
- Provide CoPilot support to customers that call into National Interstate.
English Teacher
VIPKID
01.2017 - 01.2021
- Taught students in China online English classes using VIPKID platforms on both computer and iPad.
- Provided a supportive encouraging environment for students to learn English.
Real Estate Agent
Cutler Realty
01.2015 - 01.2018
- Showed residential properties, explaining features, value & benefits of homes to customers
- Managed sales pipeline by actively following up with prospects & leads
- Planned and coordinated open house events
- Advertised properties to public via networking, brochures, ads, MLS.
Teacher, Music K-6
Brevard Public Schools
01.2003 - 01.2014
- Taught music K-6 at University Park Elementary
- Built and strengthened positive relationships with students & parents while helping students develop musical skills to achieve their educational goals.
Pampered Chef Independent Consultant Part-time
Self Employed
01.2018 - Current
- Independent contractor as a virtual consultant, self-motivated and working independently to achieve monthly sales goals
- Advanced director leading a team
- Currently using Microsoft Office programs, Facebook, Canva, Project Broadcast & Google Calendar/Docs/Forms as part of the business
- Provide outstanding customer support and communicate with both customers & team members with optimism and respect.
Education
Bachelor of Arts - Education
Ohio State University
Columbus, OhioSkills
- Proficient computer skills using both Apple & Microsoft system based computers
- Proficient using Microsoft Office, Word, Powerpoint, Excel, Zoom, Microsoft Teams Chat, POINT, Salesforce, Google Calendar/Docs/Forms, Canva, Project Broadcast
- Good typing skills
- Detail oriented and organized, attention to detail
- Customer service skills & telephone etiquette
- Data entry experience
- Self motivated; Can work well independently and also with a team
- Task Prioritization
- Recent classes taken at National Interstate: Excel I & II, Introduction to Insurance Terms
References
- April Schillig, 330-417-2372
- Necia Hall-Zaralli, 330-921-9298
- Lora Grimsley, 330-323-7079
Hobbies
In my free time I enjoy crafting, painting, making jewelry, hanging out with my dog and cats, and taking walks in nature.
Timeline
Service Associate I
National Interstate Insurance Company
04.2022 - Current
Pampered Chef Independent Consultant Part-time
Self Employed
01.2018 - Current
English Teacher
VIPKID
01.2017 - 01.2021
Real Estate Agent
Cutler Realty
01.2015 - 01.2018
Teacher, Music K-6
Brevard Public Schools
01.2003 - 01.2014
Bachelor of Arts - Education
Ohio State University
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