Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player, adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable, with exceptional customer service and communication skills.
Facilitated Medicaid, CHP+, and CICP screenings for American Indian and Native Alaskan patients.
Provided financial counseling to uninsured patients by screening and assisting in program applications.
Guided patients through the Affordable Care Act application process within the marketplace.
Led a team of six, fostering expertise among members.
Developed and implemented training programs for Long Term Care Medicaid initiatives.
Established partnerships with front range hospitals to facilitate Medicaid Long Term Care applications.
Created Excel spreadsheets to track all Long Term Care referrals efficiently.
Prepared monthly metric reports analyzing team contributions to financial assistance programs and collections.
Collaborated with complex case managers, doctors, and families to ensure optimal patient placements.
References available upon request.