Dynamic truck driver with proven expertise at Metro Hardwoods in vehicle inspection and customer service. Skilled in maintaining safety compliance and log accuracy, ensuring smooth operations and high client satisfaction. Recognized for building strong customer relationships and responding effectively to concerns, enhancing overall service quality.
Overview
28
28
years of professional experience
Work History
Truck Driver
Metro Hardwoods
Jackson
11.2015 - Current
Maintained ongoing communications with operations center personnel to keep teammates informed.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Complied with DOT requirements for background checks prior to operating a CMV.
Truck Driver
Millis Transfer Inc.
Richfield
10.2014 - 10.2015
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Verified the accuracy of shipping documents for each load.
Maintained safe driving habits to protect property and general public on roadways.
Business Owner
Renovations By Berka, LLC
Greenfield
04.1997 - 10.2014
Conducted performance reviews for employees on a regular basis.
Delegated work to staff, setting priorities and goals.
Prepared staff work schedules and assigned team members to specific duties.
Managed daily operations of business, including hiring and training staff.
Maintained relationships with existing clients by providing superior customer service.
Provided direction and guidance to employees.
Coordinated phases of construction projects from inception to completion.
Layered caulk and sealants to installed surfaces to fill gaps and cracks and act as bonding agent.
Measured, cut and installed siding materials to specified dimensions.
Cut and trimmed material to shape to fit around windows and corners.
Replaced damaged or rotten wood with new material when necessary.
Applied precut siding and manually cut material to size and shape at work sites.
Prepared detailed cost estimates for construction projects from architectural drawings and specifications.
Reviewed material and labor costs to help make build-or-buy decisions.