Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbara Budz Rychtarczyk

Lemont,IL

Summary

Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Bilingual professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities.

Overview

12
12
years of professional experience

Work History

Medicaid Eligibility Specialist

Change Healthcare
04.2020 - Current
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Assisted clients with completion of applications and paperwork.
  • Communicated with people from various cultures and backgrounds on application process.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Interviewed applicants and explained scope of different available benefits.
  • Passionate about learning and committed to continual improvement.
  • Ensured any release of information requests were HIPPA compliant

Client Care Specialist

Olson Insurance Group
11.2011 - 02.2020
  • Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Answered customer questions via telephone, email and live chat services.
  • Interacted with team members across departments to research and resolve customer issues.
  • Provided suggestions for process, application or documentation improvement.
  • Documented data and completed accurate updates to case records.
  • Processed audits
  • AR/AP

Education

No Degree - Healthcare Administration

Joliet Junior College
Romeoville, IL

High School Diploma -

Lemont High School
Lemont
05.2027

Skills

  • Medicare and Medicaid Eligibility
  • Individualized and Group Training
  • Intakes and Assessments
  • Staff Meetings
  • Administrative Support
  • Data Entry
  • Applicant Interviewing
  • Insurance verifier
  • Recordkeeping
  • Eligibility Determinations

Languages

Polish
Native or Bilingual

Timeline

Medicaid Eligibility Specialist

Change Healthcare
04.2020 - Current

Client Care Specialist

Olson Insurance Group
11.2011 - 02.2020

No Degree - Healthcare Administration

Joliet Junior College

High School Diploma -

Lemont High School

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Barbara Budz Rychtarczyk