BARBARA CASTALDO
Jupiter,FL
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
39
39
years of professional experience
Work History
Board Member
EQUINE RESCUE AND ADOPTION FOUNDATION
Palm City, FL
03.2025 - Current
- Provided strategic oversight for organizational governance and policy development.
- Mentored board members in best practices for nonprofit management and strategic planning.
VOLUNTEER HORSE RESCUE
Equine Rescue And Adoption Foundation - Eraf
Palm City, FL
01.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
VOLUNTEER PATIENT ADVOCATE OFFICE
THOMAS H. COREY VA MEDICAL CENTER
Riviera Beach, FL
05.2018 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
ACCOUNT EXECUTIVE
CLINIQUE
UPSTATE, NEW YORK
04.2001 - 02.2017
- Developed and maintained strong client relationships to drive sales growth and customer loyalty.
- Created tailored marketing strategies to enhance brand visibility and product awareness.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
CLINIQUE Counter Manager
FILENES
Hartford, CT
10.1997 - 04.2001
- Led team in achieving sales targets through strategic product placements and customer engagement.
- Developed staff training programs to enhance product knowledge and customer service skills.
- Implemented promotional strategies that increased foot traffic and improved overall store performance.
- Fostered a collaborative team environment focused on achieving operational excellence and customer satisfaction.
NATIONAL SALES MANAGER
HONEY FASHIONS
NEW YORK, NEW YORK
08.1993 - 12.1997
GROUP BUYER
GUCCI AMERICA
SECAUCUS, NEW JERSEY
06.1987 - 06.1993
- Supported new product launches by ensuring timely availability of required materials, aligning with project timelines.
- Collaborated with cross-functional teams to ensure product specifications were met, enhancing customer satisfaction.
Education
Bachelor of Arts - English
MANHATTANVILLE COLLEGE
PURCHASE, NEW YORK05-1975
Skills
- Customer service
- Active listening
- Critical thinking
- Relationship building
Timeline
Board Member
EQUINE RESCUE AND ADOPTION FOUNDATION
03.2025 - Current
VOLUNTEER HORSE RESCUE
Equine Rescue And Adoption Foundation - Eraf
01.2019 - Current
VOLUNTEER PATIENT ADVOCATE OFFICE
THOMAS H. COREY VA MEDICAL CENTER
05.2018 - 03.2020
ACCOUNT EXECUTIVE
CLINIQUE
04.2001 - 02.2017
CLINIQUE Counter Manager
FILENES
10.1997 - 04.2001
NATIONAL SALES MANAGER
HONEY FASHIONS
08.1993 - 12.1997
GROUP BUYER
GUCCI AMERICA
06.1987 - 06.1993
Bachelor of Arts - English
MANHATTANVILLE COLLEGE