Barbara DeFranco
Astoria
Summary
Dynamic Relationship Development Manager with a proven track record at Granite Telecommunications, excelling in client relationship management and sales. Recognized for consistently exceeding quotas and achieving President’s Club status, I leverage technical proficiency and strategic planning to deliver tailored solutions that drive client success and foster long-term engagement.
Overview
11
11
years of professional experience
Work History
Relationship Development Manager
Granite Telecommunications
New York
06.2021 - Current
- Cultivate strategic client relationships to drive long-term engagement within the tech sector.
- Collaborate with executive leadership to align client success initiatives with business objectives.
- Deliver tailored technology solutions, including WAN, VoIP, and Managed Services, to meet client demands.
- Transform complex solutions into clear value propositions, leveraging technical expertise.
- Identify opportunities for optimization and growth to champion client success.
- Consistently exceeded sales quotas while managing a $150,000 book of business.
- Achieved President’s Club recognition for two consecutive years for outstanding performance.
Project Manager & Business Planner
Bauer Publishing
Englewood Cliffs
01.2016 - 01.2021
- Delivered publishing and digital media initiatives on time and within budget by leading cross-functional teams.
- Executed strategic business plans aligned with editorial, marketing, and distribution objectives.
- Streamlined workflows through collaboration with stakeholders to enhance operational efficiency.
- Analyzed market trends and performance data to inform content strategy and drive business growth.
- Managed vendor relationships and coordinated production schedules for timely publication.
Photo Editor
American Media
01.2015 - 01.2016
- Curated compelling photography for editorial features, aligning with brand voice and visual standards.
- Coordinated photography assignments by managing timelines and collaborating with photographers and editorial teams.
- Enhanced audience engagement through photo-driven content based on industry trends and relevant topics.
Education
Bachelor of Arts - English
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Client relationship management
- Sales and business development
- Project management
- Strategic planning
- Content and visual strategy
- Technical proficiency
- Communication and collaboration
Affiliations
- Stand-up comedy and open mic style storytelling
References
References available upon request.
Timeline
Relationship Development Manager
Granite Telecommunications
06.2021 - Current
Project Manager & Business Planner
Bauer Publishing
01.2016 - 01.2021
Photo Editor
American Media
01.2015 - 01.2016
Bachelor of Arts - English
University of North Carolina At Chapel Hill
Similar Profiles
Hovig GhazarianHovig Ghazarian
Voice Provisioning Representative at Granite TelecommunicationsVoice Provisioning Representative at Granite Telecommunications
Christine Massoud-CastroChristine Massoud-Castro
Senior Supervisor of Premier Wholesale Accounts at GRANITE TELECOMMUNICATIONSSenior Supervisor of Premier Wholesale Accounts at GRANITE TELECOMMUNICATIONS
Korey HigginsKorey Higgins
Techincal Project Manager and Product Engineer(Epik) at Granite TelecommunicationsTechincal Project Manager and Product Engineer(Epik) at Granite Telecommunications
Adam QuigleyAdam Quigley
Electrical Quantity Surveyor at Dussmann Specialist Technical Services (STS)Electrical Quantity Surveyor at Dussmann Specialist Technical Services (STS)
Kyle MartinKyle Martin
Bartender/Server at Keg and LanternBartender/Server at Keg and Lantern