Summary
Overview
Work History
Education
Skills
Timeline
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Barbara DeRosa

Tooele,UT

Summary

Dynamic professional with a robust background at ARUP, specializing in specimen processing and quality review. Excelled in training and mentorship, enhancing departmental performance by implementing procedural updates. Skilled in MS Office Suite, demonstrating exceptional detail orientation and teamwork. Proven track record in improving processing accuracy and efficiency.

Overview

14
14
years of professional experience

Work History

Processing Trainer

ARUP
Salt Lake City, Utah
01.2022 - Current
  • Conducts structured training programs for new hires, ensuring a comprehensive understanding of Specimen Processing protocols and procedures.
  • Provides advanced training and mentorship to newly promoted employees, facilitating their transition into new roles.
  • Monitors processing trends to identify and address unfavorable patterns, enhancing individual and departmental performance.
  • Implements procedural updates and retraining initiatives to maintain compliance and optimize productivity.
  • Serves as a technical expert for specimen processing, offering guidance and expertise to processors and support staff.

Quality Review Specialist I

ARUP
Salt Lake City, Utah
04.2021 - 01.2022
  • Reviewing, updating, and correcting patient demographics and test information entered by processors into OMS and Millennium.
  • Ensuring all ordering documents and extra paperwork necessary for testing are viewable in Millennium.
  • Providing support to processors on the floor when questions arise regarding the proper way to apply current policies and procedures to different situations.

Processing Technician I/II

ARUP
Salt Lake City, Utah
08.2020 - 04.2021

Processing Technician I

ARUP
Salt Lake City, Utah
04.2018 - 01.2019
  • Receiving and processing laboratory specimens to ensure they are routed to the correct lab destination.
  • Working with a team to ensure shipments and specimens are completed and routed in a timely manner.
  • Maintaining a clean and organized workspace while following SOPs and OSHA regulations.

Patient Service Representative

02.2017 - 02.2018
  • Assisting patients with billing, coding, and insurance questions.
  • Subject Matter Expert able to assist co-workers with work policy, process, or procedure instruction.
  • Escalation specialist responsible for assisting co-workers with escalated callers, requesting to speak with a supervisor.
  • Assist my team lead with researching and responding to team member emails, with regard to patient issues.

Clinical Research Assistant

08.2015 - 02.2017
  • Responsible for maintaining the integrity of clinical data for multiple clinical trials.
  • Ensuring clinical trial data is complete and entered into the Electronic Data Capture system in a timely manner.
  • Recruitment of new clinical trial patients based on sponsor-specified protocol requirements.
  • Responsible for processing clinical laboratories accurately, based on the study protocol, including the use of a centrifuge to properly separate serum and plasma.

Child Care Provider

08.2010 - 08.2015
  • Responsible for scheduling and maintaining daily schedules and activities
  • Providing transportation to activities, events and appointments
  • Assisted in homework and learning as well as extra curricular activities

Education

High School -

West Jordan High School
01.2004

Some College (No Degree) -

Salt Lake Community College

Skills

  • Proficient in the MS Office Suite
  • Proficient in the Epic program
  • Sales
  • Motivation
  • Supervisory experience
  • Teamwork
  • Detail-oriented
  • Fast learning
  • Hardworking

Timeline

Processing Trainer

ARUP
01.2022 - Current

Quality Review Specialist I

ARUP
04.2021 - 01.2022

Processing Technician I/II

ARUP
08.2020 - 04.2021

Processing Technician I

ARUP
04.2018 - 01.2019

Patient Service Representative

02.2017 - 02.2018

Clinical Research Assistant

08.2015 - 02.2017

Child Care Provider

08.2010 - 08.2015

High School -

West Jordan High School

Some College (No Degree) -

Salt Lake Community College

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Barbara DeRosa