BARBARA DESANTOS

• Completed clerical duties and tasks such as obtaining referrals, verify insurance, balance money, checking patients in and out of clinic
• Offered support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution.
• Used computer programs and registration systems to schedule patients for routine appointments and surgeries.
• Displayed flexibility in accommodating last-minute schedule changes while maintaining orderliness within the practice.
• Effectively communicated appointment reminders to patients through phone calls or text notifications, contributing to a decrease in noshows.
• Checked patient insurance, demographic, and health history to keep information current.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Completed regular inspections and maintenance actions, as well as basic equipment repairs
• Operated with safety avoid accidents and delays, maintain safe driving record

• Trained Employees
• Provided patient education on pre- and post-surgical care.
• Helped with back office inventory
• Prepare Surgery Packets

• Provided patient education on pre- and post-surgical care.
• Supervised a Team
• Order Back office inventory, maintenance on Equipment
• Prepare Surgery Packets, call in prescriptions
• Answered phones, scheduled, confirmed appointments and surgeries.

• Detected suspicious activities and watched for criminal acts
• Responded to calls in both routine and emergency situations.
  

• Conduct routine and emergency headcount.

• Searched the building and grounds, work area for contraband.

• Arranged for medical and dental care for inmates, supervised inmates