BARBARA EDWARDS-DAVIS
ARLINGTON,TX
Summary
CAPABLE PHARMACY TEAM MEMBER PROFICIENT IN ASSISTING PHARMACISTS WITH PREPARING PRESCRIPTIONS AND MEETING CUSTOMER NEEDS. SAFETY -ORIENTED AND WELL-ORGANIZED WITH SOLID EXPERIENCE COORDINATING WITH INSURANCE PROVIDERS, PRESCRIBERS AND INDIVIDUALS TO ADDRESS ISSUES. GOOD RELATIONSHIP-BUILDING AND MULTITASKING SKILLS.
Overview
18
18
years of professional experience
1
1
Certification
Work History
MAIL ORDER CERTIFIED PHARMACY TECHNICIAN
HUMANA PHARMACY
09.2016 - 06.2018
- ANSWERED IMCOMING PHONE CALLS AND ADDRESSED QUESTIONS FROM CUSTOMERS AND HEALTHCARE PROVIDERS.
- COMPLETED PAPERWORK , ENTERING PRESCRIPTION AND INSURANCE OR BILLING INFORMATION INTO PATIENT PROFILES.
- SOLVED CUSTOMERS PROBLEMS IN-PERSON OR OVER TELEPHONE BY PROVIDING ASSISTANCE WITH PLACING ORDERS, NAVIGATING SYSTEMS, AND LOCATING ITEMS.
- HELPED PHARMACIST CLEAR PROBLEMATIC PRESCRIPTIONS AND ADDRESS CUSTOMER QUESTIONS TO KEEP PHARMACY EFFECIENT.
- COMMUNICATED DIRECTLY WITH DOCTORS OFFICES VIA TELEPHONE, FAX, AND EMAIL.
CERTIFIED PHARMACY TECHNICIAN
MEDCO HEALTH SOLUTIONS
03.2006 - 06.2016
- ANSWERED IMCOMING PHONE CALLS AND ADDRESSED QUESTIONS FROM CUSTOMERS AND HEALTHCARE PROVIDERS.
- COMPLETED PAPERWORK , ENTERING PRESCRIPTION AND INSURANCE OR BILLING INFORMATION INTO PATIENT PROFILES.
- SOLVED CUSTOMERS PROBLEMS IN-PERSON OR OVER TELEPHONE BY PROVIDING ASSISTANCE WITH PLACING ORDERS, NAVIGATING SYSTEMS, AND LOCATING ITEMS.
- HELPED PHARMACIST CLEAR PROBLEMATIC PRESCRIPTIONS AND ADDRESS CUSTOMER QUESTIONS TO KEEP PHARMACY EFFECIENT.
- COMMUNICATED DIRECTLY WITH DOCTORS OFFICES VIA TELEPHONE, FAX, AND EMAIL.
CERTIFIED PHARMACY TECHNICIAN
KOHLER HOMECARE PHARMACY
02.2004 - 02.2006
- ANSWERED INCOMING PHONE CALLS AND ADDRESSED QUESTIONS FROM CUSTOMER AND HEALTHCARE PROVIDERS.
- STOCKED, LABELED, AND INVENTORIED MEDICATION TO KEEP ACCURATE RECORDS.
- COMPLETE PAPERWORK, ENTERING PRESCRIPTION AND INSURANCE OR BILLING INFORMATION INTO PATIENT PROFILES.
- ENHANCE PATIENT CARE BY ACCURATELY FILLING AND DISPENSING PRESCRIPTION IN A TIMELY MANNER
- COMMUNICATED WITH PRESCRIBERS TO VERIFY MEDICATON DOSAGES, REFILL AUTHORIZATIONS, AND PATIENT INFORMATION.
- CALCULATED DOSAGE, FILLED PRESCRIPTIONS, AND PREPARED PRESCRIPTION LABELS WITH ABSOLUTE ACCURACY.
LEAD RESIDENTIAL ASSISTANT
CENTRO NEUROLOGICAL SKILLS
06.2001 - 01.2004
- CONTRIBUTE TO A POSITIVE WORK ENVIRONMENT WITH STRONG INTERPERSONAL SKILLS AND PROACTIVE TEAMWORK ATTITUDE.
- GREETED GUESTS IN WITH FRIENDLINESS AND PROFESSIONALISM .
- MAINTAINED CLEAN AND ORGANIZED LIVING SPACES FOR PATIENTS, ENSURE A COMFORTABLE AND SANITARY ENVIRONMENT CONDUCTIVE TO HEALING.
- DOCUMENTED RESIDENTS' MENTAL STATUS, SLEEP, ANE EATING PATTERNS IN MEDICAL BOOKS.
- PRPMOTED A SAFE ENVRONMENT FOR PATIENTS THROUGH REGULAR MONITORING OF VITAL SIGNS AND REPORTING TO MEDICAL STAFF.
VOCATIONAL TRAINER
LOUISIANA STATE SCHOOL
05.2000 - 04.2001
- I ASSIST CLIENTS WITH SEIZURE DISORDERS AND BEHAVIOR PROBLEMS.
- I ALSO WAS THEIR LIASON WHO ATTEND ALL OF THEIR I.E.P MEETINGS TO DISCUSS THE CLIENTS APPROVEMENTS AND PROGRESS. ALSO, INPLEMENT NEW PLANS IF NEEDED.
- DEVELOPED INNOVATIVE TEACHING STRATEGIES THAT CATERED TO DIFFERENT LEARNINGS STYLES, INCREASING PARTICIPANT ENGAGEMENT DURING TRAINING SESSIONS.
Education
CAREER CENTER OF TEXAS
FORT WORTH, TX01.2004
LOUISIANA HIGH SCHOOL
BATON ROUGE, LA01.2001
Skills
- PROBLEM-SOLVING SKILLS
- INSURANCE BILLING
- MEDICATION DISPENSING
- TEAM COLLABORATION
- HIPAA REGULATIONS
- ERP SOFTWARE
- PRESCRIPTION REFILL FULFILLMENT
- PHARMACY MANAGEMENT SOFTWARE
- PATIENT PROFILE SETUP
- MEDICATION DOCUMENTATION
- TEAM COORDINATION
- PAYMENT PROCESSING
Certification
- 2005, PHARMACY TECHNICIAN CERTIFICATION BOARD, 2215 CONSTITUTION AVE., NW, WASHINGTON, DC, 20037, CERTIFIED PHARMACY TECHNICIAN
- 2005, PROFESSIONAL COMPOUNDING CENTERS OF AMERICA, HOUSTON, TX, SUCESSFULLY COMPLETED 30 HOURS OF CONTINUING EDUCATION ON COMPOUNDING TECHNIQUES
Timeline
MAIL ORDER CERTIFIED PHARMACY TECHNICIAN
HUMANA PHARMACY
09.2016 - 06.2018
CERTIFIED PHARMACY TECHNICIAN
MEDCO HEALTH SOLUTIONS
03.2006 - 06.2016
CERTIFIED PHARMACY TECHNICIAN
KOHLER HOMECARE PHARMACY
02.2004 - 02.2006
LEAD RESIDENTIAL ASSISTANT
CENTRO NEUROLOGICAL SKILLS
06.2001 - 01.2004
VOCATIONAL TRAINER
LOUISIANA STATE SCHOOL
05.2000 - 04.2001
CAREER CENTER OF TEXAS
LOUISIANA HIGH SCHOOL