Barbara Evans
Waukesha
Summary
Dynamic stylist with expertise in precision haircuts and grooming at Men's Hair House. Leveraged excellent communication and attention to detail to boost client retention. Skilled in product knowledge and relationship building, enhancing customer satisfaction and salon offerings. Proven ability to collaborate effectively and maintain high standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Stylist
Men's Hair House
Waukesha, WI
02.2025 - Current
- Consulted with clients to determine hairstyle preferences and style suitability.
- Executed precision haircuts and grooming services tailored to individual client needs.
- Maintained cleanliness and organization of salon tools and workstations for efficient operations.
- Educated clients on hair care products and maintenance techniques to enhance their styling experience.
- Developed strong customer relationships, resulting in increased client retention and satisfaction.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Implemented innovative styling techniques, contributing to enhanced service offerings within the salon.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Stylist
B Unique Hair Salon
Palmyra, WI
11.2019 - 03.2020
- Oversaw daily salon operations, ensuring high standards of service delivery and customer satisfaction.
- Managed inventory and supplies, optimizing purchasing processes for cost efficiency and availability.
- Established strong relationships with clients, fostering loyalty through personalized services and consultations.
- Analyzed industry trends to adapt offerings, enhancing competitive positioning within local market.
- Streamlined appointment scheduling systems, improving overall workflow and reducing wait times for clients.
- Executed financial management tasks, including budgeting, pricing strategy, and profitability analysis for sustainable growth.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
In-Home Caretaker
Supportive Home Living Services
Waukesha, WI
10.2024 - Current
- Assisted clients with mobility tasks and ensured safety during activities of daily living.
- Facilitated recreational activities to promote engagement and social interaction among clients.
- Maintained a clean and safe living environment by following hygiene protocols consistently.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
Stylist
Great Clips
Waukesha, WI
12.2023 - 02.2025
- Provided personal care assistance, including bathing, grooming, and feeding clients to enhance daily living.
- Developed individualized care plans in collaboration with healthcare professionals for optimal client support.
- Monitored client's health status and reported changes to appropriate team members promptly.
- Trained new staff on best practices for client care and safety procedures effectively.
Quality Control Inspector
CTI Foods
Owingsville, KY
09.2020 - 04.2021
- Conducted inspections of raw materials and finished products to ensure compliance with quality standards.
- Documented inspection results and reported discrepancies to production teams for immediate corrective action.
- Utilized inspection tools such as calipers, gauges, and scales to verify product specifications.
- Collaborated with cross-functional teams to address quality issues and implement effective solutions.
- Performed routine audits of production processes to identify areas for improvement in quality management systems.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Education
High School Diploma -
WCTC
Waukesha, WIBarber Cosmetology -
MATC
Madison, WISkills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Store opening and closing
- Relationship building
- Product recommendations
- Cosmetology
Timeline
Stylist
Men's Hair House
02.2025 - Current
In-Home Caretaker
Supportive Home Living Services
10.2024 - Current
Stylist
Great Clips
12.2023 - 02.2025
Quality Control Inspector
CTI Foods
09.2020 - 04.2021
Stylist
B Unique Hair Salon
11.2019 - 03.2020
High School Diploma -
WCTC
Barber Cosmetology -
MATC