Barbara Fallon

Successful Call Center Supervisor for the Automobile Club of Southern California with five years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Diligent supervisory skilled at listening to customers and team members, exceeding productivity targets and maintaining current knowledge of company offerings. Solved problems quickly to retain customers and deliver high level of service in every interaction. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.