Julie Ryan
East Longmeadow,MA
Summary
Adept Salon Owner/Operator with a proven track record of enhancing customer retention and optimizing operational efficiency. At Self Employed, I spearheaded initiatives that significantly improved service quality and streamlined scheduling, leveraging skills in staff management and customer care. My approach resulted in a welcoming, compliant, and highly efficient salon environment.
Overview
15
15
years of professional experience
Work History
Salon Owner/Operator
Sel Employed
04.2009 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Education
High School Diploma -
05.2002
Skills
- Excellent customer care
- Employee Training
- Staff Management
- Customer problem management and resolution
Timeline
Salon Owner/Operator - Sel Employed
04.2009 - Current
High School Of Commerce - High School Diploma,
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