BARBARA GUIDO

• Maintained agent schedules, set appointments, processed payments, assisted customers with changes to policies / endorsements, organized client files, ordered office supplies, quoting, and claims follow up calls.

• Answered customer's questions about merchandise, assists customers with purchases and returns using the store point of sales system, retrieves merchandise from the sales floor and stockroom, processes online orders, and assists with display set up.

Assisted customers with payments, assisted customers with endorsements/changes to their policies, quote new policies, bind new policies, analyze current customers policies, establish a working relationship with new and existing clients.

• Home care aid for seniors- duties include following care plans and implementing safety practices, as well as assisting with personal hygiene, light housekeeping and meal preparation.

• Child care duties for two children, ages 2 and 4, including light housekeeping and meal preparation.

• Assisted owner of online boutique with fulfillment of orders including quality control, packaging, shipping, and purchasing schedules.

• Maintained agent schedules and appointments, processed payments, assisted customers with changes to policies/endorsements, organized client files, and ordered office supplies.

• Assisted attorneys and other staff with document preparation, copies, faxes, and mail distribution.