BARBARA HEESTAND
NOBLESVILLE
Summary
Accomplished RN with a proven track record at Community North Hospital, adept in care coordination and clinical assessment. Excelled in reducing hospital readmission rates through meticulous documentation and interdisciplinary collaboration. Skilled in providing emotional support and fostering resilience, demonstrating strong clinical judgment and attention to detail.
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
32
32
years of professional experience
Work History
RN Case Manager
IRH
02.2024 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
RN Supervisor
IRH
03.2023 - 02.2024
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
RN Case Manager
Community North Hospital
05.2016 - 03.2023
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
RN Floor Nurse
Community North Hospital
05.2016 - 03.2018
- Utilized epic to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
RN Floor Nurse
Mercy Regional Health Center
11.2012 - 08.2016
- Utilized epic to document nursing assessments, treatments, medications and discharge instructions.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
- Delivered treatments and direct nursing care according to physicians' orders in Med/Surg and Ortho/Neuro/ Spine floor environment.
RN Floor Nurse
Riverview Hospital
05.2004 - 10.2012
- Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
RN Floor Nurse
Alliance Community Hospital
01.1993 - 05.2004
- Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
- Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ05-2015
Associate of Science - Nursing
Aultman Hospital School of Nursing
Canton, OH12-1993
Skills
- Multidisciplinary approach
- Care coordination
- Clinical assessment
- Quality improvement
- Critical thinking
- Interdisciplinary collaboration
- Strong clinical judgment
- Documentation
- Accurate documentation
- Direct patient care
- Attention to detail
Timeline
RN Case Manager
IRH
02.2024 - Current
RN Supervisor
IRH
03.2023 - 02.2024
RN Case Manager
Community North Hospital
05.2016 - 03.2023
RN Floor Nurse
Community North Hospital
05.2016 - 03.2018
RN Floor Nurse
Mercy Regional Health Center
11.2012 - 08.2016
RN Floor Nurse
Riverview Hospital
05.2004 - 10.2012
RN Floor Nurse
Alliance Community Hospital
01.1993 - 05.2004
Bachelor of Science - Nursing
Grand Canyon University
Associate of Science - Nursing
Aultman Hospital School of Nursing
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