Dedicated Registered Nurse experienced in delivering patient-centered care across hospital and outpatient settings. Achieved effective case management through collaboration with multi-disciplinary teams while adhering to CMS regulations and TJC standards. Focused on optimizing team performance and fostering continuous professional development.
Overview
15
15
years of professional experience
Work History
RN Case Manager
Cape Fear Valley Health System- COC
Fayetteville, NC
02.2026 - Current
Create and manage the plan of care for patients with chronic or serious conditions such as diabetes, heart disease, Alzheimer's, and cancer. Advocated for personalized treatment options that addressed patients' unique care needs, including drug addiction and homelessness, using a multidisciplinary team approach. Utilized strong communication, assessment, problem-solving, organization, and empathy skills to enhance care quality and identify cost-effective treatment options.
40 hours per week
Coordinated with healthcare teams to ensure continuity of care and improve patient outcomes.
RN
Cape Fear Valley Health system-EP Nurse
Fayetteville, NC
03.2025 - 02.2026
Assisted EP cardiologists with pacemaker, AICD, and atrial fibrillation/flutter ablation placements, enhancing procedural success. Ensured patient safety through continuous assessment, precise EPIC documentation, and thorough medical history review prior to procedures, resolving potential issues. Maintained strict sterility protocols to prevent infections, safeguarding patient safety. Encouraged clear, concise, and positive communication with staff and other disciplinarians to include anesthesia.
40 hours per week
Administered medications and monitored patient responses in fast-paced emergency settings.
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
Educated patients and families on health management, ensuring understanding of treatment protocols.
Nurse Manager Primary Care
Veteran’s Health Administration
Fayetteville, NC
12.2022 - 03.2025
Enhanced clinical practices, services, and operations of 9 primary care teams delivering comprehensive care to diverse patient populations. supervise and evaluate over 26 employees providing care for veterans under the PACT model for Primary Care. Perform daily chart audits analyze appropriate documentation. Implemented order fulfillment and infection control guidelines while supporting staff and patients with necessary resources for continuity of care. Assist in staffing, calling discharging patients from inpatient, and discharging from ER to ensure their needs are met. Maintained continuous readiness for state and JCAHO visits while monitoring performance improvement on hypertension, kidney health, and cardiac issues in collaboration with pharmacy, social workers, providers, and external resources.
40 hours weekly
Led nursing staff in delivering high-quality patient care within a multidisciplinary team environment.
Implemented evidence-based practice guidelines to improve patient outcomes and enhance service delivery.
Registered Nurse
Veteran’s Health Administration- Cardiology Fay HCC
Fayetteville, NC
12.2017 - 05.2022
Assessment of Veterans in a clinical setting, obtaining vital signs and EKGs. Developed and participated in Code Blue team to enhance emergency response for Veterans. Active in Cardiac PI activities. Completion of Peer Unit Leadership training. Implemented Veteran Video Communication, improving cardiology accessibility for Veterans during COVID-19. Scheduled cardiology team and managed daily operations for testing, including stress tests and echocardiograms. Assisted and implemented applications of holter monitors. Respectfully ensuring Veterans receive the care they need and deserve. Anticipate and respond appropriately to emergencies, coordinate interventions, and evaluate responses through critical analysis of patient systems/operational situations. Maintained Congestive Heart Failure clinic, managing care for Veterans with Lifesvet's, pacemakers, AICD, and Milrinone drips. Initiate and lead individuals or groups through the educational process to optimize health. Monitor and document all applicable clinical reminders and performance measure outcomes timely and appropriately. Working closely with cardiologists. Worked closely with Care in the Community regarding cardiology consults.
Staff RN- 40 hours weekly
Administered medications and monitored patient responses to ensure optimal therapeutic outcomes.
Nurse Managger
Cape Fear Valley Health System- Emergency Department
Fayetteville, NC
08.2011 - 12.2017
Improved clinical practices, services, and operations of a 76-bed Emergency Department by supervising and evaluating over 200 employees. Evaluated employee performance to ensure adherence to rules and guidelines. Implemented order fulfillment and infection control guidelines for the department. Set leadership standards through example and teamwork. Maintained continuous readiness for State and JCAHO visits and contributed to AMI/Stroke/CHF accreditation. Assisted in direct patient care and precepted new nursing staff and graduates. Supported the emergency department nursing residency program. Recruited and hired qualified staff. Assessed, triaged, and cared for emergent, psychiatric, and medical patients. Managed a dynamic caseload of patients in collaboration with an interdisciplinary healthcare team.
Managed patient care operations for 40 to 60 hours each week in a fast-paced environment.
Led multidisciplinary teams to ensure high-quality patient outcomes during critical situations.
Implemented patient care protocols to enhance emergency department efficiency.
Education
Bachelor of Science - Nursing
University of Phoenix
Phoenix, AZ
03-2009
Associate Degree of Applied Science - Nursing
Robeson Community College
Lumberton, NC
07-1992
Skills
34 years nursing experience
Proficient ability to plan, organize, and implement quality nursing care using a multidisciplinary approach
Accountability
Multidisciplinary nursing care
Positive work environment
Enhance patient experience
Strongly support the standards of behavior, and holding myself accountable
Diverse nursing experience
Comprehensive nursing knowledge
Interpersonal skills
Problem-solving
Teamwork and collaboration
Time management
Compassionate patient care
Friendly, positive attitude
Attention to detail
Discharge planning
Chronic disease management
HIPAA compliance
Multidisciplinary approach
Timeline
RN Case Manager
Cape Fear Valley Health System- COC
02.2026 - Current
RN
Cape Fear Valley Health system-EP Nurse
03.2025 - 02.2026
Nurse Manager Primary Care
Veteran’s Health Administration
12.2022 - 03.2025
Registered Nurse
Veteran’s Health Administration- Cardiology Fay HCC
12.2017 - 05.2022
Nurse Managger
Cape Fear Valley Health System- Emergency Department