Barbara Herrera

El Sobrante,CA

Summary

Dynamic team member with a proven track record at Cheese N’ Stuff, delivering exceptional customer service and fostering strong relationships. Skilled in cash handling and POS systems, I excel in maintaining food safety standards while ensuring a welcoming environment. My reliability and teamwork contribute to operational success and customer satisfaction.

Overview

years of professional experience

Work History

Team Member

Cheese N’ Stuff

Berkeley

02.2003 - Current

Deliver consistent, high-quality customer service in a fast-paced deli environment, ensuring a welcoming and efficient experience for every customer.
Accurately take food orders, process payments, and manage cash transactions using POS systems.
Prepare and serve deli items in accordance with food safety, sanitation, and quality standards.
Assist customers with menu selections, special requests, and dietary preferences to enhance satisfaction.
Maintain cleanliness and organization of front-of-house and service areas to meet health regulations.
Support daily operations through stocking, setup, and collaboration with team members.
Build strong, long-term customer relationships through reliability, professionalism, and friendly service.

Education

High School Diploma -

Teachers Training College

Sosnowiec, Poland

Skills

Customer Service: Proven ability to provide attentive, respectful, and efficient service while addressing customer needs, questions, and concerns to ensure satisfaction
Cash Handling & POS Systems: Experienced in processing transactions accurately, maintaining balanced drawers, and handling payments responsibly in high-volume settings
Food Safety & Sanitation: Strong understanding of cleanliness standards, proper food handling, and sanitation practices to ensure a safe dining environment
Front-of-House Operations: Skilled in maintaining an organized, welcoming service area that supports smooth daily operations and positive guest experiences

Communication: Clear and professional verbal communication with customers and team members to ensure accuracy, efficiency, and teamwork
Teamwork & Reliability: Dependable team member who collaborates effectively with coworkers to meet operational demands and maintain service quality
Time Management: Ability to prioritize tasks and remain efficient during busy periods while maintaining attention to detail
Basic Math & Computer Skills: Comfortable with basic calculations, order accuracy, and everyday technology used in food service operations

Languages

Polish

Native or Bilingual

Spanish

Full Professional

English