Barbara Jackson
Saint Augustine
Summary
Detail-oriented AML/KYC Analyst with expertise in compliance analysis, risk assessment, and data analysis. Proven ability to conduct thorough investigations and monitor customer accounts for suspicious activities.
Overview
13
13
years of professional experience
Work History
AML/KYC Analyst
Phoenix Investment Adviser LLC
Jacksonville
04.2024 - Current
- Reviewed customer documentation to ensure compliance with AML and KYC regulations, reducing risk of regulatory penalties.
- Conducted risk assessments for new and existing clients to identify potential threats.
- Monitored customer accounts for suspicious activities according to established guidelines.
- Collaborated with colleagues to enhance accuracy of compliance-related data entry, supporting overall compliance integrity.
- Prepared detailed reports summarizing findings from client due diligence investigations, facilitating informed decision-making for risk management.
- Analyzed client data from public databases and internal systems for risk evaluation.
- Participated in training sessions to deepen understanding of AML and KYC processes.
- Maintained current knowledge of regulatory changes affecting financial services and industry best practices.
Mortgage/AML/KYC Analyst
Prime Lending Group
Dallas
03.2021 - 04.2024
- Analyzed customer data to identify trends, enhancing service delivery.
- Collaborated with teams to develop strategies that increased customer retention.
- Conducted market research to understand customer preferences and needs.
- Utilized CRM software to maintain accurate customer records and interactions, supporting efficient operations.
- Evaluated internal systems, creating training initiatives to address recurring issues.
- Reviewed procedures to pinpoint areas needing improvement.
- Coordinated with other units on procedural challenges related to complex cases.
- Led investigations into various areas, driving improvements and implementing new processes.
Mortgage/AML Analyst
Kind Lending
Irvine
02.2020 - 08.2021
- Analyzed financial transactions to identify and report potential money laundering activities.
- Conducted thorough due diligence on clients, ensuring adherence to regulatory compliance standards.
- Monitored reports for suspicious activity patterns and escalated critical findings to appropriate teams.
- Provided training sessions on anti-money laundering regulations and procedures.
- Collaborated with teams to investigate and resolve compliance-related issues.
- Maintained current knowledge of anti-money laundering laws and best practices.
- Utilized transaction monitoring systems to improve detection capabilities.
- Reviewed customer onboarding documents for accuracy and completeness.
Mortgage/AML Analyst
Bank of America
Orlando
01.2015 - 03.2019
- Analyzed financial transactions to detect potential money laundering activities.
- Conducted client due diligence to verify regulatory compliance and mitigate risk.
- Monitored reports for suspicious activity patterns, facilitating timely investigations.
- Performed research to verify adherence to AML laws and regulations.
- Reviewed global AML regulation changes and assessed impacts on compliance policies.
- Collaborated with legal, finance, operations, and IT departments to uphold AML compliance.
- Prepared presentations on new developments in anti-money laundering regulations.
- Identified non-compliance areas within AML programs and proposed corrective actions to enhance compliance.
Branch Operations Manager
The Mortgage Firm - Mount Dora
Mount Dora
03.2013 - 02.2015
- Managed daily branch operations to ensure compliance with mortgage industry standards.
- Coordinated loan processing workflows to enhance efficiency and accuracy.
- Implemented operational policies to streamline functions and elevate service quality.
- Facilitated client and loan officer communication to ensure timely and effective service delivery.
- Supervised staff performance, training on customer service techniques to enhance client interactions.
- Conducted regular process audits to uphold regulatory compliance and quality control.
- Resolved customer complaints promptly, ensuring satisfaction.
- Oversaw inventory management to maintain necessary supplies for staff.
Education
Gender Studies
Edison High
Miami, FL01-1987
Skills
- Regulatory compliance
- Transaction monitoring
- Risk assessment
- Due diligence
- Enhanced diligence
- Financial analysis
- Data analysis
- Process improvement
- Bribery prevention
- Team collaboration
- Effective communication
- Retention strategies
Timeline
AML/KYC Analyst
Phoenix Investment Adviser LLC
04.2024 - Current
Mortgage/AML/KYC Analyst
Prime Lending Group
03.2021 - 04.2024
Mortgage/AML Analyst
Kind Lending
02.2020 - 08.2021
Mortgage/AML Analyst
Bank of America
01.2015 - 03.2019
Branch Operations Manager
The Mortgage Firm - Mount Dora
03.2013 - 02.2015
Gender Studies
Edison High