Barbara-Jean Carden
Las Vegas,NV
Summary
Dynamic hospitality leader with 10+ years of food and beverage management expertise. Experienced in operational oversight, budget management, staff training, and scheduling, with a proven track record in driving guest satisfaction and team performance in high-volume settings. Adept at executing strategic initiatives to achieve financial and operational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Server
Grand Lux Cafe
03.2022 - 08.2025
- Delivered exceptional customer service by taking orders, serving food and beverages, and ensuring guest satisfaction throughout the dining experience.
- Acted as the main point of contact between guests and the restaurant, addressing concerns and resolving issues promptly.
- Maintained a clean and organized dining area, upholding health, sanitation, and cleanliness standards.
- Collaborated with team members to ensure smooth service and a positive work environment.
Food And Beverage Outlet Manager
Hilton Lake Las Vegas
08.2019 - 01.2021
- Managed daily operations for four food and beverage outlets, including room service, restaurant, hotel bar, and pool bar.
- Directed staff scheduling, inventory control, and purchasing to ensure operational efficiency and cost control.
- Oversaw profit and loss statements, budget management, and implemented strategies to achieve financial goals.
- Led hiring, training, and performance management, fostering a culture of teamwork and high service standards.
- Ensured compliance with company policies, legal requirements, and health and safety regulations.
General Manager Feast Buffet
Green Valley Ranch Resort & Spa
06.2016 - 08.2019
- Directed all daily operations of a high-volume buffet, ensuring seamless guest experiences and operational excellence.
- Managed budget, profit and loss statements, and labor forecasting to achieve financial targets.
- Led a management team and over one hundred employees, focusing on staff development and performance improvement.
- Maintained high standards of food safety, sanitation, and compliance with regulatory requirements.
Restaurant Manager
White Castle
12.2014 - 06.2016
- Assisted with opening the busiest White Castle in the United States and the first on the west coast.
- Managed a staff of approximately 150 employees, focusing on team motivation and operational efficiency.
- Oversaw implementation of safety protocols and compliance with company and regulatory standards.
Assistant Restaurant Manager
Caesar's Palace
03.2011 - 10.2014
- Promoted from fountain worker to assistant restaurant manager, demonstrating strong leadership and operational skills.
- Assisted with opening two Starbucks venues, coordinating training and operational setup.
- Supervised a team of thirty fountain workers, conducting regular performance reviews and supporting staff development.
Education
Bachelor Of Arts - Psychology
Southern New Hampshire University
02.2021
Skills
- Restaurant management
- Team management
- Operations management
- Inventory control
- Staff scheduling
- Profit & Loss
- Budget control
- Training
- Customer service problem-solving
- Food safety management
- HR legal compliance
- Employee relations
- Sanitation procedures
- Performance reviews
- Hospitality management
Certification
- ServSafe Alcohol Certification
- TIPS
- ServSafe Food Handler Certification
- ServSafe Allergens Certification
- Food Safety Certification
- ServSafe
- Food Handler Certification
- Bartender License
Languages
English
Timeline
Food Server
Grand Lux Cafe
03.2022 - 08.2025
Food And Beverage Outlet Manager
Hilton Lake Las Vegas
08.2019 - 01.2021
General Manager Feast Buffet
Green Valley Ranch Resort & Spa
06.2016 - 08.2019
Restaurant Manager
White Castle
12.2014 - 06.2016
Assistant Restaurant Manager
Caesar's Palace
03.2011 - 10.2014
Bachelor Of Arts - Psychology
Southern New Hampshire University