Barbara Jean Brice
Miami,FL
Summary
Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.
Overview
9
9
years of professional experience
Work History
Call Center Representative
Digicel
Port Au Prince, Haiti
11.2006 - 04.2015
Teller
UNIBANK HAITI
Port Au Prince, Haiti
03.2006 - 11.2008
- Followed up on requests from customers in a timely manner.
- Answered customer inquiries regarding bank products and services.
- Verified amounts and integrity of every check or funds transfer.
- Delivered exceptional service to customers in person or over telephone.
Education
High School Diploma -
College Classique D'Haiti
Haiti06-2002
Some College (No Degree) - Real Estate
Gold Coast School
Miami FloridaSome College (No Degree) - Business Administration And Management
Sunshine Institute
HaitiSkills
- Call logging
- Sales closing
- Complaint resolution
- Account updating
- Sales expertise
- Customer account updates
Timeline
Call Center Representative
Digicel
11.2006 - 04.2015
Teller
UNIBANK HAITI
03.2006 - 11.2008
High School Diploma -
College Classique D'Haiti
Some College (No Degree) - Real Estate
Gold Coast School
Some College (No Degree) - Business Administration And Management
Sunshine Institute